Installation of new outdoor faucets
Drainworks installed two new outdoor faucets a few months ago. With the cold weather now here, I went to winterize the faucets and found that one of them had been installed wrong. It was a very easy mistake that anybody could have made. I called Drainworks and they had somebody to my home within hours to fix it and they could not be more apologetic. Mistakes can happen to anybody but what sets great businesses apart from all their competitors is how they deal with problems months after the sale. Drainworks proved that they are really a great company.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks for your review, Mike. We agree with your perspective. Reputations are always made in the trenches. We are incredibly conscientious of the well-being of all of our clients, and no matter what the challenge or when, we are completely responsive and accountable for everything we do. Why should any customer expect anything less?
Thanks again for your kind words and we look forward to future opportunities to help you out with any and all plumbing or drain support, should the need arise.