Drain Rescue Plumbers

Drain Services
Toronto ON M9C
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Drain Services
Drain Rescue Plumbers
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84%

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Reviews by rating (past 12 months)

Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (766 reviews)

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Ted Pikul in Newmarket
Ted Pikul in Newmarket
2 reviews Newmarket, ON
10/10

replace sewer line from celler floor to street

An emergency with tree roots in the pipe stopping the drains, on a friday evening and chris showed up then arranged for a crew to come in on Saturday. Andre and his crew started with a hole in the basement and replacing the bottom of a cast iron main stack with an easier to deal with PVC stack. Chris came back at each stage to monitor and keep me up to speed. Three days and 3 holes later there was 60 feet of clay pipe sewer replaced with PVC and the drains ran clear. One of the holes was dug in a patio and 6 months later the patio stones have not subsided and I did not even have to wash down the stones. They cleaned everything up. All that was left was to replace the floor tiles over the hole in the basement and to rebox he main stack.

Approximate cost of services:
$10,000.00
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Company Response

Thanks for the kind words about Chris and Andriy. It was a pleasure for us to work with you. We will pass on your praise to them.

Nicole Ryan in Hamilton
Nicole Ryan in Hamilton
1 review HAMILTON, ON
10/10

Main Drain Blockage repair

I had a minor sewage backup in my basement that was quickly getting worse. We couldn't flush a toilet, run a shower or do laundry in the house and we needed a quick solution. I phoned Drain Rescue, and Sean Humfrey and Dwayne Robertson showed up on time and quickly went to work to fix the problem. They were completely professional, but more importantly they were courteous, respectful and kind. I have two small kids in the house and they worked quickly so that we could go about our daily lives. I really appreciated their courteous and professional manner, how quickly they worked, how informed they kept me during the repair, and how clean they left things before they left. I would highly recommend Drain Rescue as a company, and Sean and Dwayne as contractors.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Hire more people like Sean and Dwayne:)
Any advice to offer fellow homeowners facing a similar project?
Stay on top of things to avoid major damamge.
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Company Response

Thank you for your kind words, Nicole! Please know that this was passed along to Sean and Dwayne, so that they may read your praise directly.

John in Etobicoke
John in Etobicoke
2 reviews Etobicoke, ON
10/10

Main drain replacement, water service

Paul from Drain Rescue performed an excellent job for us. His quote for the work were the best of 5 other quotes that we got plus in addition to work performed they updated our water line as well at no extra cost just paid for the copper piping. will recommend to all our friends and family.

Approximate cost of services:
$5,600.00
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Company Response

Thank you for your kind words. We will make sure Paul knows of your praise for both him and our company.

Nik in Toronto
Nik in Toronto
4 reviews Toronto, ON
10/10

Water service improvement for residential house

Had them replace my old half inch pipe to new 3/4 inch pipe plus bring that 3/4 inch pipe to collector inside the house. What can i say- job is done well for fair money, i am completely satisfied.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your kind words about our company.

Maria in Scarborough
Maria in Scarborough
1 review Scarborough, ON
10/10

Basement clogged with water backing up

We had a clogged drain that went from slow draining to a total stop. We tried Mr. Rooter first but the guy they sent just sold us a couple of bottles of their drain de-clogger(?) and did absoluteley nothing else, just a quick peek at the basement drain with a flashlight and that was it. The stuff they sold us did nothing and eventually the drain went from slow moving to completely clogged up. We called up Drain Rescue and they sent Paul who not only arrived within an acceptable time frame but also took the time to actually send a camera snake down the drain to actually find out what was going on. Totally professional and very informative, Paul was able to fix our drain after determining the real cause. Will definitely be go back to them for any plumbing needs.

Approximate cost of services:
$500.00
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Company Response

Thank you for your kind words. We specialize in customer service, and we are glad you were impressed.

Serj in Markham
Serj in Markham
1 review Lock Haven, PA
10/10

Basement Drain

Steve, from Drain Rescue, is a true professional who provided the advice to get the job done in the correct way without sacrificing quality for a quick fix. Before talking to him I didn't have any idea what the considerations were, and I was about to follow a non-expert's advice to put in a drain that would have caused me a world of hurt.

Obviously the price to do the job right was a bit higher than the work-arounds, and he allowed me enough time to think and decide.

Thanks

Approximate cost of services:
$1,600.00
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Company Response

Thank you for your kind words about Steve.

Linda in Mississauga
Linda in Mississauga
3 reviews Mississauga, ON
10/10

Broken Toilet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very pleased with the service that your technican, Pat, provided. Plumbers have a "reputation", but Pat was different and he was very clever and diagnosed the problem quickly. Thank you.

Approximate cost of services:
$214.70
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Company Response

Thank you, Linda. Your positive comments are what motivate us to provide excellent customer service.

DRAIN RESCUE

Andre Mirzayan in Mississauga
Andre Mirzayan in Mississauga
1 review Mississauga, ON
9/10

Plugged Drain

Paul the Plumber was helpfull and profetional in every way.
He tackelled the drainage problem immediately at the shortest time,
and made recomendations to avoid future occurances.
We are pleased with the work done and will use his sevices in the future.

Approximate cost of services:
$500.00
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Company Response

Thank you for your kind review of Paul, Andre. We always love to hear positive reviews of our technicians. They work hard and deserve the recognition.

DRAIN RESCUE

Chantal in Leslieville
Chantal in Leslieville
8 reviews Toronto, ON
10/10

Kitchen Sink Not Draining

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Valerie had the following review of Drain Rescue Plumbers. The Reviews are out of 5 with 0 being the lowest, and 5 being the highest.

1. Was Our Office Staff Helpful and Courteous?

Yes, they were. SCORE: 5/5

2. Are You Happy with the Work Provided?

Yes, I am. SCORE: 5/5

3. Did the Technician Leave the Work Area Clean?

Yes, he did. SCORE: 5/5

4. Would You Recommend Us to Others?

Yes. SCORE: 5/5

TOTAL CUSTOMER SERVICE SCORE: 20/20

Approximate cost of services:
$661.05
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Company Response

We were happy to help, and we must take this time to thank you for your kind words and review of our company. If you ever need us again, don't hesitate to call.

DRAIN RESCUE

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.