i called the company regarding a leakage. the representative i spoke to told me that when the technician comes there will be no charge for consultation until when a diagnosis is made and the repair is done. the technician came and couldn't find the leakage or what was wrong. But he insisted that i pay him $50 even he had no clue about the leakage and stated that "found no leak" is a diagnosis. worst experience ever. pls dont use this company
The company's representative on the phone was very rude as she also yelled at me and hung up the phone
- Approximate cost of services:
- $50.00
- Company Response
Upon arriving to this location there was a leak through the ceiling. It was recommended to remove a piece of the drywall and diagnose the exact location of the leak as well as the repair of the leak. This customer did not want to go ahead. It was advised prior to sending the technician about the plumbing service fee and agreed upon. Untrue to say she was not told in advance.