We called Drain Rescue on August 15, 2017, and they came first thing next morning to investigate sewer backup. Phil came and ran a snake down the trap outside. He indicated that it was broken and that he wouldn’t be able to snake it further. We agreed to the services of replacing the cleanout and pipe outside. Once he had excavated the land and snaked the pipe from both the inside and the outside of the house, he said that our clay pipes had two collapses and tried to get us to fix the work for an additional $6,000! in addition to the $3000 we had just paid to fix the trap outside. He also said the pipe is on borrowed time and would not last more than a month to pressure us into replacing the entire pipe.
We declined the services as the quote was too expensive and found another company, and once they dug in and inspected the pipe, we found no collapses, leaks, or issues with the pipe! What a disappointment that we did unnecessary work based on inaccurate findings provided by Drain Rescue. You should be skeptical of plumbing advice provided by this company.
- Approximate cost of services:
- $3,000.00
- Company Response
This is inappropriate review. Please remove your FAKE review, we never provide any services for you.
You can contact our management to discuss at info@drainrescue.com or call 416-236-1616