Service guy came out in 2 hours very prompt, no free estimate, they advertise free estimate but don’t get sucked into that, $322.50 dollars to tell me the pipe was cracked. To replace the cracked pipe $4,500.00. They also advertise 10% seniors discount never got that either. Then the tech advised me that the tap needed to be replace in the laundry room $1,200.00, are you kidding me does he think I’m living at Trump Tower. I agreed to have the service done, they have you by the, you know what, when you’re getting sewage in the basement.
Next morning the worker came in, did a great job no complaint on the service, he cleaned up very professional.
Service tech came back snaked the line again and advised me the rest of the line had a crack, really &12,000.00 quote when I advised him no, the cost came down to $10,000.00 I again advised him no, the cost came down again to $6,800.00 really.
The moral of this story is don’t be taken by these guys get more than I company out. I’m sure they won’t be up to long on the website. But I will be advising the BBB to advise seniors.
- Approximate cost of services:
- $5,417.50
- Company Response
We appreciate your feedback. Thank you for your honestly in saying our technician was very prompt as well as mentioning that we did a great job and there is no complaint with the service itself. This is false information to say we do not provide free estimates. As it is stated above the service was agreed upon. The pricing for the job is always confirmed prior to commencing work. There is never an obligation to proceed, the customer has all opportunities to shop around should they wish to do so. All our pricing is comparable to other companies and we apologize if you feel you were "taken for".