Called Drain Rescue about a clogged main, gentleman showed up and immediately put a camera down the clean out.
Found the clog at the 50 ft mark just as it exits the home.
Naturally I asked for it to be snaked out but per the techs insistence the trap and damage on the exterior would prevent the snake from passing so the only option was to tear up the walkway paver stones , dig 6 ft down and replace the effected portion of pipe.
With no drainage and sewage coming up the floor drain we had little option but to accept at 10 times the cost.
Next morning they dug up the pipe but low and behold no trap or damage. The pipe was cut open and easily cleared with a small hand held plunger. You did us wrong Drain Rescue !! Deceiving business template.
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
In regards to this review, in no way do we deceive any of our customers. We were called to this location due to a sewer back up. Upon using the camera our technician found a damaged pipe underground. This customer was given a NO OBLIGATION estimate to repair the damaged pipe. The work was agreed upon and our crew went out the following day. Drain Rescue provided service that was contractually agreed upon.