Dr Green Lawn Care Services

Lawn Maintenance
Calgary AB T1Y 4W5
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Lawn Maintenance
Dr Green Lawn Care Services
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60%

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Reviews by rating (past 12 months)

Reviews for Dr Green Lawn Care Services

Average customer rating:
5.9 10 (1265 reviews)

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Lawn in Burlington
Lawn in Burlington
1 review Burlington, ON
8/10

Lawn service

My lawn had a lot of weeds before we started. 90 percent gone now and the lawn looks much better than before. Still have a bit more work to do, but moving in the right direction. The owner, Raunie, has been amazing. calls me periodically to see how things are going

Approximate cost of services:
$160.00
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Company Response

Awesome! glad to hear to hear the lawn is looking better and moving in the right direction. if you have any concerns please let us know so we can keep moving forward.

Ralli
Ralli
1 review Markham, ON
10/10

Lawn care

Great services, great customer services, great prices. My lawn looks fantastic! Thank you Dr. Green!

Approximate cost of services:
$400.00
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Company Response

That's wonderful news! glad to hear your lawn is great. looking forward to continue to working with you for many years!

Sunshine in Calgary
Sunshine in Calgary
1 review Calgary, AB
0/10

Stay Away!

I’ve been using lawn care companies for 30 years. Decided to give Dr Green our seasonal full service needs after the rep called us. We paid in advance to get a 10% discount.
In no time our lawn started to deteriorate. Dead patches everywhere. I called them several times, always getting voice mail, emailed them photos and followed up with further emails just trying to get their attention. They sold me on their promise of service, and guaranteed me the best lawn we’d ever had. It was without a doubt, the worst. I cancelled their service and decided to just let it go and not pursue any kind of refund, as it would likely be more trouble than it was worth. They stopped their service and at no point, tried to reach me to rectify my concerns. The following spring, we hired a new lawn care company, but came home one day to a Dr green sign on my lawn. Called them, again to be ignored. When I didn’t pay for that law application, they placed me with a collection agency. I told I wouldn’t pay and why. They continued to harass me for a year. Dr Green is ruthless, do not honour their guarantees, and ignore you once you e paid. If they call you, hang up. Fast.

Approximate cost of services:
$630.00
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Company Response

thank you for expressing your concerns. my name is Allison, I'm the customer service manager. I would be happy to discuss your property and see what happened. feel free to email or call the office to speak to me. I would like to sort this out.

mcucuz in Hamilton
mcucuz in Hamilton
1 review Hamilton, ON
9/10

Lawn Maintenance

I have been a customer for 20 years and each year I am very happy with the service I receive. I have never been questioned when requesting a re-application. My lawn is the envy of my neighbors every year. I would highly recommend Dr. Green for all your lawn care requirements.

Approximate cost of services:
$310.00
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Company Response

My name is Allison I'm the customer service manager. I would like to thank you for the review and glad we have a long term lawn relationship. If at any time you have any questions or concerns please contact us.

Tina in Mississauga
Tina in Mississauga
3 reviews Mississauga, ON
10/10

Lawncare

Doctor green has been servicing my lawn for 3 years now. I’ve had great results and I would recommend them to anyone who wants a lush green thick lawn. Thanks for your help Monica

Approximate cost of services:
$200.00
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Company Response

Good afternoon Tina,

Thank you for the positive review. Happy to be working with you. If you have any questions or concerns please let us know.

Dr. Green Services

William Ascroft from Mississauga
William Ascroft from Mississauga
2 reviews Mississauga, ON
0/10

Shady business practices

After two consecutive years of dumped fertilizer on both mine and my neighbour's lawn, creating enormous dead patches, I chose not to renew my service for 2017. They showed up unannounced, and then left an invoice, any way. After much debate on the phone, I agreed to continue for one more year, only to repair the damage caused by the previous two years, after which I would discontinue the service once the 2017 contract ran out.

Now March 2018, and they showed up again, unannounced, despite having cancelled the previous year, and left an invoice.

Don't fall for the Dr Green shady business practices.

Approximate cost of services:
$69.00
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Company Response

Hi there, my name is Allison and I am the Customer Service Manager here at Doctor Green Services. I am sorry to hear about the issues you have had with us in the past and currently. When you are free if you can please give me a call, I would like to be able to look into this further and see what has happened and make sure that we can resolve this together. You can reach me toll free at: 1-877-374-7336. Thank you and I hope to speak with you soon.

preetgyan in Milton
preetgyan in Milton
1 review Milton, ON
0/10

The worst company to deal with

Did a very shabby job. Didn't let us discontinue the service, and called a collection agency to harass us. Will advise everyone never to consider this company. I'm surprised they are still in business.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Hi there, my name is Allison and I am the Customer Service Manager here at Doctor Green Services. I am sorry to hear about the issues you have had with us. When you are free if you can please give me a call, I would like to be able to look into this further and see what has happened and make sure that we can resolve this together. You can reach me toll free at: 1-877-374-7336. Thank you and I hope to speak with you soon.

Private User
Private User
Private User reviews Calgary, AB
0/10

DO NOT SIGN UP WITH THEM WORST QUALITY OF SERVICE

I will mention only one thing: The only good service that DR Green Provides is Harassment, instead of providing good service and follow up on their promises they overseed your gravel and when the grass on it is of the same volume and quality as my lawn I stop paying and guess what, instead of fixing their mistake they harass me with collection agency if i will not pay my bill. Who will pay the bill for cleaning gravel from grass???

And as a side note Allison is very rude Account Manager, not the customer service one would expect from respected service provider.

Approximate cost of services:
$250.00
2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Calgary, AB
0/10

Worst company.

Worst company.
They send a bill without asking my permission to come over to service my place. Provided wrong contact name and phone they have on file. Still sending invoices.
Do not do business with them.

Approximate cost of services:
$115.00
3 of 3 people found this review helpful.
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Company Response

Hi there, my name is Sarah and I am the Customer Service Manager here at Doctor Green Services. I am sorry to hear about the issues you have had with us this past year. When you are free if you can please give me a call, I would like to be able to look into this further and see what has happened and make sure that we can resolve this together. You can reach me toll free at: 1-877-374-7336. Thank you and I hope to speak with you soon.

Private User
Private User
Private User reviews Calgary, AB
8/10

Lawn Care

Lawn care was good. Plus they gave me a free earation. Overall great job and I would recommend this service to other people, and i will definitely sign up again next year

Approximate cost of services:
$200.00
1 of 2 people found this review helpful.
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Company Response

Hi there, thank you for your kind words. We are happy to hear that you were satisfied with the services this past year. We are looking forward to another great year in 2018 and if you ever have any questions or concerns let us know and we are always happy to help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Green Lawn Care Services

Dr. Green Services has been making lawns thick, green, and weed free since 1985. We are a family owned and operated business and we guarantee all of our services. Our approach to lawn care is to help our customers achieve a thick, green, healthy lawn that is able to choke ...
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