My weeds have never looked better
Ever since Dr. Green has been looking after our lawn it has gone steadily downhill. The weeds look wonderful, only one problem I thought I was paying to have a green lawn of grass not a green lawn of weeds. I was told last year they had issues and it was all fixed this year. Well if fixed means I have great looking weeds then they have succeeded. I had a weed spraying done a week or so ago, not one single weed died. They said they would come back to reapply. still waiting. This was actually the second time this season I had to call about weed control. Products do not work that is a given. Had the grub control done as well last year, but our lawn was still destroyed by the raccoons getting to the grubs. This year they have called many times asking if I want the treatment again. I said, "why, it does not work". Then they had the gall to ask me if I would still want the service. Still they keep calling. Guess they need the money for t he service they do not do. We will be switching next year for sure, I want grass not weeds.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Bill, my name is Sarah and I am the Customer Service Manager at Doctor Green Services. I am sorry to hear about the problems you are experiencing with us. The products that we are able to use are all natural and can take time to see large improvements in the lawn, but with us working together you should be seeing the lawn getting better with each treatment. When you are free I would like to speak with you a little more about the account and have a better understanding of what is going on. Can you please give me a call toll free at:1-877-374-7336. Thank you and I hope to speak with you soon.