They make phone call offer service, and assume one-sided that customer has agreed, and then start sending the bill for unknown services done.
This is what happened with me. When their sales rep called, I asked them to send email with details for me to decide. I didn't receive email. They started sending bills to my house.
Please keep away from this company.
- Approximate cost of services:
- $80.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi there, my name is Sarah and I am the Customer Service Manager here at Doctor Green Services. I am sorry to hear about your experience with us. The last thing that we want to do is start services that our customer does not want. I would like to be able to look into your account to see what has happened. Can you please call me when you are free at: 1-877-374-7336 and we can go over everything together. Thank you in advance.