Poor service - no attention to detail
They came to my home for 3 visits, charged me for 2. On the first visit, the weed control did not work and they came back to redo it, same results. On the 2nd visit, they aerated my lawn and claimed to apply grass seeding. There were no seeds at all, I had to apply it myself. They damaged my neighbor's concrete pathway with their machine. They claimed a manager looked into the damage but cannot commit to doing anything at all. Cancelled my service immediately.
- Approximate cost of services:
- $1,302.00
- Company Response
Hello, my name is Sarah and I am the Customer Service Manager at Doctor Green Services. I am sorry to hear about your experience with us. I would love to have the chance to speak with you and come up with a resolution for these concerns. When you are free can you please call me toll free at: 1-877-374-7336 or by email at: customerservice@doctorgreen.com, I am confident that we can sort this out.