Downtown Flooring Company Ltd.

Floor Retailers
Toronto ON M5V 2B2
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HomeStars  >  Floor Laying & Refinishing in Toronto  >  Downtown Flooring Company Ltd.  >  Hardwood resand and hardwood installation
East York couple
East York couple
2 reviews Toronto, ON
6/10

Hardwood resand and hardwood installation

Was disappointed in this company. Service was generally uncommunicative much more could have been done on their end to ensure customer satisfaction and answer questions with more than the bare minimum answer.

Staining on existing floors was uneven. Workmen used product other than one selected, much to the consternation of neighbours who had to deal with the smell.

Installation of new product required follow-up visits to fix problems. Subfloor was no properly mended before installation. They did come and fix one problem, but they should have done it right to begin with.

Also did damage to brand new drywall by attaching tuck tape to it.

Company also did not offer quarter-round to match the floors only white quarter-round offered. Ended up having to do it ourselves.

Special mop purchased from company to clean the new floors broke upon first use.

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