Downtown Flooring is a custom shop who focus only on flooring jobs - and have been in business many years. As expected they were knowledgeable and able to help us select an appropriate product. Quality of installation, speed, and cleanup were all up to par. The price felt on the high side but everyone else we've talked to told us it's about right. There was extra work to repair the subfloor (which we found out about after all the carpet was ripped out) - we authorized this and had been warned this might be the case (very old Victorian home). Due to the unevenness of the rooms they had extra work to do and it was handled expertly. Finally - I received a call from Stephan regarding some sheets of plywood the installers had left behind. He apologized and arranged for pickup the next day.