My senior parents replaced their roof three years ago. Since then they have had multiple issues when the weather sours. When the winds gust, they are the only house to lose their shingles. When my parents reach out to the company they cite the small print in their contract. If you are looking for loop holes and a company that will not stand by their workmanship or provide caring customer service then Done Right is for you. As it stands we’ll be getting another company to replace ‘Done Rights’ work and incurring the cost of another new roof
- Approximate cost of services:
- $6,000.00
- Company Response
8 years ago Done-Right Roofing was using CRC and IKO shingles that have 80 to 100 km limited wind warranty. Since changing to GAF shingles 6 years ago, Done-Right Roofing has experienced no wind damage. Environment Canada recorded winds over 120 km an hour on May 4th, 2018. These winds caused hundreds of thousands of roof damage across Southern Ontario.
The wind warranty damage lies with the manufacturers and not with the roofers for a faulty installation.
Done-Right Roofing stands by it's workmanship but is not responsible for shingles manufactured that are not standing up to wind warranties.