Dominion Roofing

Roofing
Toronto ON M6A 1V4
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HomeStars
Roofing
Dominion Roofing
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62%

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Reviews by rating (past 12 months)

Reviews for Dominion Roofing

Average customer rating:
7.3 10 (76 reviews)

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johnmmcintosh74
johnmmcintosh74
1 review Toronto, ON
8/10

Repair roof

They provided professional service in a timely manner - I will be asking them to provide a Quote to repair my whole roof when required.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Glad we could assist! We look forward to working with you again on future projects. Thanks for the review.

Ajax
Ajax
2 reviews Ajax, ON
10/10

Soffit repair

I had a soffit repair, which was damaged by raccoon. Professional staff ,two thumbs up.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review! We pride ourselves on the professionalism of our staff, both in the office and out in the field. So glad we could help out.

marksaunders
marksaunders
1 review King City, ON
10/10

Roofing

They are fast and professional and take great care
They understand what needs to be done as a customer know they come prepared to do the work and leave with other having to return

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to review our services, and for the positive feedback! So glad we could help out.

Rebecca,
Rebecca,
3 reviews Toronto, ON
8/10

Eves

Emergency replacement of evetrough and stoping waster from coming into my dining room. They did this during the rain

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
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Company Response

Glad we could help out! It's important to address minor problems before they become major, and a little bit of rain won't stop our service crews! Thanks for the review.

F &.
F &.
1 review Markham, ON
10/10

Fascia repair

After reviewing several companies about fascia repairs, my wife and I finally selected Dominion Roofing for the job. I made all the arrangements over the phone. We were very impressed with the excellent professionalism of the staff and skilled tradesman. The job was completed in a timely and efficient manner. We will definitely recommend Dominion Roofing to our family, friends, neighbours, and anyone that we may know of who require high quality work done.

Approximate cost of services:
$387.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much for the kind words. We've put a lot of work into refining our telephone and repair service processes over the last little while to make it easier and more efficient for customers, and are delighted to have addressed this issue for you. We greatly appreciate the recommendation as well!

Matt in Toronto
Matt in Toronto
1 review Uxbridge, ON
8/10

Soffate Repairs

They were very timely and pleasant to deal with. they made 3 repairs to the soffate- 2 look perfect and the 3rd is very good, but not 100% smooth, although it is in a very difficult spot to access.

I would recommend them for repairs.

Approximate cost of services:
$540.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to review our service, Matt, and for the recommendation! The access at this property was a bit tight but the service tech did a great job addressing all three areas to complete the repair. Please let us know if you experience any further issues and we'll be happy to address them.

Nimesh
Nimesh
3 reviews Toronto, ON
8/10

Roof repair

I noticed my couple of roof shingles were lifted from the position ,next day I contacted my installer Dominion and they fixed on the same day off course I have to pay for the service as my 10 years warranty was expired last year.
I appreciate for the same day repairing and through inspection for the whole roof and fixing as by evening and following days heavy rain was observed.

Approximate cost of services:
$430.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thanks for the review, Nimesh. Glad we were able to accommodate you and address the blown off shingles in advance of the heavy rains. We've got you covered!

Danielle in Toronto
Danielle in Toronto
1 review Toronto, ON
10/10

Soffit and fascia repair

Repair required to soffit and fascia on 2nd storey. Good communication. Quick response- next day service. Very happy with repair. Would recommend to others. This is a job we couldn't do ourselves and we wanted a quick fix before any birds moved in.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks for the kind words, Danielle! We pride ourselves on solid communication and a quick turnaround time and were very happy to assist you with this issue!

Private User
Private User
Private User reviews Hamilton, ON
0/10

No responsibility

New house that is approx. 4 years old. Since instalation and every year, I have shingles that blow off (never had this type of issue in any other house I have owned). They have taken no responsibility for this and said they would come and fix it for over $400 - for ONE shingle. I have had to go to another company to fix this and will have to continue to fix it until the rest of the roof needs replacement (happens every year that some blow off). I spent about an hour on the phone with them the last time this happened and got an earful about how there was no way that this was improper installation and it was the issue of the shingle manufacturer.... Not worth the effort to try to get them back to fix it. Will definitely not use them again - there are better contractors out there.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

We're sorry to hear that your experience with Dominion has been less than satisfactory, but on a new build project the responsibility for deficiencies lies with the builder and is based on the specs they provide to the various contractors who participate in the project. It's often unfair to homeowners who are not made aware of the procedures for deficiencies with a new build, so they end up contacting the contractor(s) directly for assistance. Unfortunately, many contractors do not offer assistance in these cases, leaving the homeowner to find other ways of dealing with the issue. But Dominion has and always will do whatever possible to help the homeowner. In this case, we offered our Tune-Up Service, which is a flat rate service call and includes the shingle repair you referenced, any other minor repairs that are able to be done on-site, and a complete assessment of the entire roof. The service is designed to not only attend to minor repairs right away, but also provide a path forward for the homeowner if issues/deficiencies are of a larger nature. You declined the Tune-Up Service and opted for a negative review of a company that simply tried to help. Have you checked with the shingle manufacturer about any warranty? There have been several cases over the last few years of defective products that are allowing homeowners who have such products on their roofs some recourse from the manufacturer. This might be something to look into...

Homeowner in Brampton
Homeowner in Brampton
1 review Halton Hills, ON
0/10

Brand New Roof Leaking

Brand new home purchased from builder, Dominion roofers reused old flashing for valleys with holes and gaps, no ice or water membrane, leak through the house. Roof <3 years old.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 2 people found this review helpful.
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Company Response

We are sorry to hear of your experience with Dominion, however, it's important to note that on a new build it's impossible to reuse old materials since no materials existed on the site in the first place (thus the project being a "new build"). Homeowners also need to be aware of the warranties associated with a new construction project that are provided by the builder - not by the company/companies contracted to install various elements of the home (i.e. plumbing, drywall, roofing, masonry, etc.), especially if contractors are required to follows specs set out by the builder. It's a bit of a grey area, so we encourage all homeowners who purchase directly from a builder to thoroughly review their documentation and understand what recourse they have in the event of an issue. Dominion is always happy to attend to any issue related to our work, and we would have been happy to do so in this case if a call has been received for a service visit to the location, rather than simply writing a poor review of a service that was never performed.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dominion Roofing

For more than 95 years, Dominion Roofing has been the go-to roofing contractor in Toronto and the GTA. Exceptional products, superior service, renowned innovation, and setting industry safety standards, has allowed Dominion Roofing to service more than 2 million customers. Whether residential or commercial, from roof repairs to re-roofing, we've ...
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