Dodds Garage Door Systems Inc.

Garage Doors & Hardware
Toronto ON M6M 3E6
Write a Review
Write a Review


HomeStars
Garage Doors & Hardware
Dodds Garage Door Systems Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Dodds Garage Door Systems Inc.

Average customer rating:
9.6 10 (1077 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Custome Garage door

Michael the sales rep was informed and took time to explain everything.
Greatly appreciated.

I think the 2 young men (Mark and Paul) who came to our house were exceptional. they were polite, friendly, tidy and considerate. Not something you usually get anymore.

I know that the work sheet went astray, but it did not make any difference in service and sometimes things happen. it did not create any problem o the job.

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

Thank you very much for this great review. DODDS' unparalleled reputation is based on the satisfaction of our customers, each and every one, day in and day out, 365 days a year.

Private User
Private User
Private User reviews Markham, ON
10/10

Great Service!

I needed a new spring for my garage door. I was quoted $730 for a 40,000 cycle by a rip off guy and Dodds gave me a 50,000 cycle for $325 installed.
They have my business.
Thank you Zach!

Approximate cost of services:
$325.00
Was this review helpful?
Company Response

Thank you very much for this great review. When dealing with DODDS you can just sit back and relax as you are working with the #1 garage door company in the G.T.A. as voted by you the customers for 20years in a row.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Excellent quick service

Had an issue with the garage door on a property I was ready to put on the market but had issues with hinges and spring. When I contacted Dodd’s they were there in a couple of hours and had it completely repaired. Better than ever now!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you very much for this great review. Every DODDS member is fully committed to maintaining our excellent standards of service and support.

diane.kerbel in Toronto
diane.kerbel in Toronto
7 reviews Toronto, ON
10/10

Repair an old , manual garage door.

The door was fixed very quickly The gentleman was very pleasant and efficient and gave us advice about possibilities for replacing the door with a new very basic door that would function well but not have fancy features which is what we are interested in.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you very much for this great review Diane.At DODDS every customer has their own unique tastes and needs and we listen with great care and respect to your unique requirements.

Emily in Toronto
Emily in Toronto
2 reviews Richmond Hill, ON
10/10

Garage Door Repair

Dodd’s had a tech come out to repair my garage door the same day I called. The tech was great and got everything working for us in no time and was very creative in finding replacement peices to make our current old door work rather than telling us to replace it! Great service! Thank you!

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Thank you very much for this great review Emily. At DODDS you only pay for what is needed. Unlike many other door companies the technicians at DODDS are not paid commission so they will never charge you for work that is not required.

Irene in Toronto
Irene in Toronto
1 review Richmond Hill, ON
10/10

Garage door replacement

I have called on Dodd’s doors to service our garage over the years and finally needed a replacement door. Every single time, they were beyond helpful and professional. I wouldn’t go any where else for my garage door needs!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you very much for this great review Irene. DODDS reputation for excellent customer experience is on the line every moment of every day and we will never let you down.

Ed in Toronto
Ed in Toronto
1 review Richmond Hill, ON
10/10

Great Service

We needed new garage doors in February because a cable broke again. I called Dodd’s and was immediately impressed with the professionalism of their response. The quality or work is excellent and was done quickly. The price was competitive

Thank you Dodd’s

I would recommend Dodd’s without hesitation

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thanks Ed. It was a real pleasure working with you too. Please don't hesitate to reach out if you ever need anything. Thanks!

Peter in Old Toronto
Peter in Old Toronto
1 review Toronto, ON
10/10

Garage Doors Repaired

Art quickly assessed and fixed separate problems on two different doors. One was a chronic issue that previous technicians were unable to solve, and on the other he found the problem and also gave some advice on how I could address it myself and save some money. All of this during a snowstorm. Thanks!

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you very much for this great review Peter. DODDS sets the benchmark in customer experience for garage door companies across the G.T.A.

dveryan in Toronto
dveryan in Toronto
6 reviews Toronto, ON
10/10

Great product and exceptional team!

I decided to use Dodd’s because of the radio commercial and excellent online reviews and they didn’t disappoint.

Laurie their salesman and estimator was very helpful and explained all the different choices. Brian their installer was polite and explained the whole process. The area was spotless when he left.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Thanks so much! It was a pleasure working with you.

Marc in North york
Marc in North york
5 reviews Toronto, ON
6/10

Good (not great) and expensive response to a repair request

After having reached JP (the service manager) by phone to explain the issue with my door I also emailed some pictures and explained that my automatic door opener trolley assembly was also damaged and needed replacing. After a few scheduling conflicts a Dodds technician managed to come over and fix the cause of my door opening problem (physical door issue) with but did not bring a new trolley assembly (so I still couldn't really use my door opener although I could still manually open my door). The technician eventually came back for a 2nd visit and replaced the trolley assembly. The technician spent a total of about 1 hour (max) over these 2 visits yet I was charged for 2 hours of service time. I was also charged what appeared to be 5-10x the retail cost of the trolley assembly. When I asked for these charges to be reconsidered all I got was dead air. This unfortunate service experience was a major consideration for me NOT to use Dodds when I shopped for (and acquired) an new garage door.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

We are very happy that you are until and running and are sorry that feel as though you were overcharged. We try very hard to run efficiently and keep costs low for our customers but travel time, inventory and Labour are expensive! We appreciate you giving us the opportunity to provide you service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dodds Garage Door Systems Inc.

Dodds Garage Door Systems gives new meaning to the word "reliability".
"We show up when we say we will, we do the job with the expertise of over 52 years in the business, and we tidy up. We never leave a mess!"
"When you require garage door service or garage door electric opener attention, please call us. You won't be sorry. We guarantee it!"
Having done that, just sit down and relax, you have just hired Greater Toronto's #1 garage door company, Dodds Garage Door Systems is your RELIABLE garage door firm.
Dodds major products are "SERVICE", "VALUE", and "CUSTOMER SATISFACTION!"

Dodds Garage Door Systems Inc. is an all-Canadian privately owned company, established in 1958, specializing in the sale, repairs, service and installation of:

Overhead Garage Doors- residential, commercial and industrial
Electric Garage Door Openers - residential,
commercial and industrial
Associated Safety Systems
Preventive Maintenance Programs
Barrier Gates

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Overhead Garage Doors- residential, commercial and industrial, Electric Garage Door Openers - residential, commercial and industrial, Associated Safety Systems
SERVICES
Preventive Maintenance Programs. Repairs and service of all makes of garage doors and garage door openers FREE shop at-home no obligation estimates for new garage doors.
BRANDS
Garaga, Clopay, CHI, Steel-Craft, Liftmaster
STYLES
Insulated, Non-Insulated, Wood, Steel, Aluminum, Raised panel, Coach House (Carriage House) Glass, Platinum, Rolling Shutters, Fiberglass.
SPECIALITIES
Garage Doors and Garage Door Openers
WEBSITE
http://www.doddsdoors.com/
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
43
PAYMENT METHOD
Visa, Master Card, Amex, Cheques, ETF and Cash
MEMBERSHIPS
Richmond Hill Chamber of Commerce: Canadian Federation of Independent Businesses:IDA International D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.