Direct Buy Of Mississauga

We love our DB membership but the staff & services at the Mississauga location need a COMPLETE overhaul. Gordon is the only representative worth his weight in gold! Everyone else gives the impression that you're a bother when you need assistance or ask ask question & they lack knowledge of the products & manufacturers.
The merchants they recommend for delivery, installation services etc. need to be held accountable by DB to uphold the level of quality that should be expected of them. Again, the membership is worthwhile but the Mississauga owner really needs to improve the customer service as a whole.