Not there for me when I needed them
My rental hot water heater stopped working on a Sunday afternoon. The only reason I pay $26/month for a rental heater is so that I don't have any repair hassles when issues arise. Enercare computer systems were down when I called so they could not process my call or set up a repair time. I was promised a call back but it's now after 9:00 pm on Sunday night and nothing. No one in the house is looking forward to starting the week with cold showers! The rental fee is a complete rip off when customers are not able to receive service when needed. Avoid doing business with this company.
- Approximate cost of services:
- $0.00
- Company Response
Hi LK - I'm sorry to hear of this experience. If you require any further assistance please email me at support@enercare.ca with more details. Thank you.