Enercare Home Services

Drain Services
ON L6A
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HomeStars  >  Heating & Air Conditioning in Oshawa  >  Enercare Home Services  >  Not there for me when I needed them
LK
LK
6 reviews Whitchurch-Stouffville, ON
0/10

Not there for me when I needed them

My rental hot water heater stopped working on a Sunday afternoon. The only reason I pay $26/month for a rental heater is so that I don't have any repair hassles when issues arise. Enercare computer systems were down when I called so they could not process my call or set up a repair time. I was promised a call back but it's now after 9:00 pm on Sunday night and nothing. No one in the house is looking forward to starting the week with cold showers! The rental fee is a complete rip off when customers are not able to receive service when needed. Avoid doing business with this company.

Approximate cost of services:
$0.00
3 of 4 people found this review helpful.
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Company Response

Hi LK - I'm sorry to hear of this experience. If you require any further assistance please email me at support@enercare.ca with more details. Thank you.