Enercare Home Services

I have an air conditioner/furnace service plan with Enercare. Yesterday, on the hottest day of the year, my air conditioner stopped working. I called Enercare, and within an hour a technician arrived to check it out! It turned out my unit, from 1989, finally permanently gave up. No charge for the service call, thanks to my plan. Within another hour, a salesman was there to give me an estimate for a new one, and explained the different options between owning and renting. I decided to go with a monthly rental, and then at 8am the next morning, installers were here to put the new one in! From start to finish, everything, from my initial service call right through to the installation of a new air conditioner, happened in less than 24 hours! And everyone, from the woman I spoke to on the phone, to the repair tech, to the salesman, to the installers, were courteous and professional. Now that's what I call great service.