My boiler needed its annual maintenance so we joined Enercare's maintenance program and I booked an appointment. This had been a mild fall and I figured I'd better get it done before the colder weather kicked in. I thought I'd have to wait a few days or a week maybe, but they had someone who could come the same day. They gave me an option of (4 hour) windows of time when the tech would arrive. I chose 2 - 6 p.m. The tech arrived around 3:30 and cleaned it. He explained that his supervisor was coming by to help him (apparently my boiler is an uncommon one). The supervisor (Steve, I think) was super helpful, friendly and explained what they needed to do. I learned a lot from him and appreciate the tech asking for help, since this is about safety. He explained how my boiler is unusual because it vents outside and other details that I wasn't aware of.
- Approximate cost of services:
- $0.00