Enercare 1yr Htg service plan has no capability to do a preventative maintenance via service manual
We live in Ontario and entered into a 1 year maintenance / service agreement for our residential Rinnai combination inline boiler responsible for the entire homes space heating and domestic hot water. The model we have is a Rinnai Combi Boiler (E110CRP) that needs its 4 year 8000 hr. preventive maintenance to ensure it continues to run trouble free in the years to come. This was one of the sales pitch items that convinced us to enter into this 1 year maintenance and service contract with Enercare however they are incapable of performing the required preventative maintenance as explained below.
To do this preventative maintenance, the technician must have the 4 year maintenance kit to replace the gaskets after the boiler is opened for inspection and cleaning (preventative maintenance) and includes a replacement electrode which needs to be replaced as well as part of this 4 year maintenance. The boiler cannot be opened up or inspected without these gaskets and would leave us without space heating and hot wate
- Approximate cost of services:
- $360.36