As far as I can recall, this is the worst experience that I have ever had with wanting to shop online. I wanted to purchase an accent table and sent multiple emails over a period of about two months with only limited responses. I was not able to contact them via telephone because their number was not accessible. I even tried phoning neighboring businesses to try and get help. I finally managed to get through via telephone
and after making a number of calls was told that they did not have the item. Is this not something that I could have been informed of at the outset?
It is frustrating that I have spent so much time dealing with this company. I have also made long
distance telephone calls. Why does it exist if it is not willing to provide efficient service to a
customer? I was told that I would be receiving an
email to cancel the payment that I sent them. I
have not received it as of yet and have already
sent a reminder. I want to close this matter
completely and hope that I can do so. I would
strongly recommend that you purchase your
furniture elsewhere.
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?