Dibros Fine Furniture

Furniture
Toronto ON M6N 1J3
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HomeStars  >  Furniture in York  >  Dibros Fine Furniture  >  Bedroom Set, purchase & delivery
Alyssa Winfield in Toronto
Alyssa Winfield in Toronto
3 reviews TORONTO, ON

First Review

0/10

Bedroom Set, purchase & delivery

I ordered a bedroom set (headboard, dresser, and two night tables) from Dibros Furniture, and confirmed a delivery time that worked with our timing when moving into our new place. Not only were they 5 hours late (I contacted them several times to see what was happening, because we were supposed to go back to our old place to get the next load, and instead spent all day waiting around!), but after I signed for the furniture, I found that the headboard was actually broken in two! It was wrapped soundly in plastic, so I couldn't see this until all the wrapping was removed, but the cheap mdf that the headboard was made of was broken right down the corner. I contacted Paul at Dibros, who assured me they would bring a new one to replace it, but they were out of stock right now. I contacted him again a few weeks later, he was really apologetic, and said he'd get right back to me. So, that was May and now it's November. I tried a few more times, and nothing came of it. I also noticed that the same problem was happening on the bottom piece of the dresser along the front. A big, ugly, crack right along there. Luckily it's at the bottom, and not too noticeable. Now I'm in the market for a couch, and I'm really annoyed, because I keep seeing ones on kijiji that I like, and then finding out they are theirs. There is no way I would risk buying from them again!

Approximate cost of services:
$300.00
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