Delta Air Systems

Heating & Air Conditioning
Waterloo ON N2V 1A1
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Reviews for Delta Air Systems

Average customer rating:
9.9 10 (306 reviews)

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Kerry & Josh in Waterloo
Kerry & Josh in Waterloo
1 review Waterloo, ON
10/10

Furnace replacement

We were thoroughly impressed with everyone we dealt with from Delta when we had to replace our furnace. Their sales rep (Scott Padfield) was very knowledgeable and professional and the men that did the installation (Sean and Vince) were excellent. We would highly recommend this company to anyone. The customer service we have received has been wonderful.

Approximate cost of services:
$5,209.00
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Company Response

Thank you for the great review! Scott, Sean and Vince love hearing the feedback, as does the whole Delta team! And thanks for the recommendation! Enjoy your new system.

Private User
Private User
Private User reviews Cambridge, ON
10/10

New Furnace

We are very pleased with the service we received from Delta. They installed our new furnace efficiently and even provided us with space heaters to use until installation day. The technicians were courteous and the sales person even came by to ensure that the work was getting completed satisfactorily. We highly recommend Delta.

Approximate cost of services:
$6,000.00
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Company Response

Thanks for letting us all know about your experience. Enjoy your new system!

Matt in Cambridge
Matt in Cambridge
2 reviews Calgary, AB
10/10

Addition of Master Suite over Garage

My wife, and I finally decided to go ahead with our dream of a master suite addition above our garage. Based on our experiences with Delta Air at a couple of our rental properties we invited Scott to evaluate the existing HVAC system in our own home. He could have talked us into a new furnace, and AC unit but happily he reported that the furnace was adequate for the additional square footage (huge savings!). Unfortunately the existing AC unit would not be sufficient. Instead of installing a new AC on the furnace he suggested a ductless heat pump for just the addition. I doubted him but he educated us on the limitations of a system in the basement providing the comfort we want in our new master suite. I was worried the system would be loud (similar to unpleasant hotel experiences) but he assured me it would be very quiet, more efficient, and much better value for money than any other option.
I had the privilege of meeting the professional install team of Steve, and Jeff who installed new duct work from the furnace to the new addition and did a great job (They were more than happy to to accommodate our ever changing minds!). However, the star of the show was the Dakin heat pump they installed above the ceiling of our walk-in closet that is ducted to our master bath and bedroom. We couldn’t be happier! It is hidden above the ceiling, quiet to the point we don't hear it, and allows us to keep our bedroom just as we want it. We can close the door and keep the house at one temperature and our master at another. No need to waste energy cooling the master suite during the day.
For professional, and honest advice on how to deal with an addition or expansion, call Scott and Delta Air Systems.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the review Matt! Glad the new design and Heat Pump are working out so well. We'll pass on your comments to Scott, Steve and Jeff as they love the feedback! Enjoy your new system!

Slades in Kitchener
Slades in Kitchener
1 review Kitchener, ON
10/10

Daikin furnace and AC

Our furnace was 14 yrs old, we had a new blower motor installed a year and a half ago along with a new mother board. It began giving us problems again this winter. Our AC was well over 20 years old. We checked out a number of companies on line, read a hundred reviews, and had 4 separate quotes. We were immediately impressed with Scott Padfield (Delta). His quote was professional, detailed and gave us 9 different combinations at several price points. Unlike the hand scribbled quotes of the other guys we had in. He was patient, knowledgeable and easy to talk too. When we gave Scott the go ahead within a few days the installers were here. Scott and Vince did a great job removing the old units and installing the furnace one day and by noon the next day they they were done the AC. The install was neat, they reworked things to give us more space in the furnace room. And left no sign that they were ever there. We are very pleased with the whole experience. Would highly recommend Delta Air Systems to anyone......

Approximate cost of services:
$8,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Slades and thanks for the great review! Enjoy the new system and we'll make sure that Scott, Scott and Vince get the feedback.

Rhonda in Toronto
Rhonda in Toronto
1 review Brampton, ON
10/10

Furnace Install

Purchased a new furnace and it was installed within a few days. The technicians were amazing...they were pleasant, friendly, and explained all the required details. They laid mats and maintained cleanliness throughout the home even with having to go in and out. The install overall was superb, super fast with precise duct work and a superb and clean job with wiring. They tested the system to ensure it was up and running perfectly before leaving.

Great job guys :)

Approximate cost of services:
$3,700.00
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Company Response

Thank you Rhonda for your review! The team loves hearing all the great feedback. We look forward to working with you again! Enjoy your new system.

Anne
Anne
1 review Kitchener, ON
10/10

Furnace installation

Great work done by Delta Air. Scott offered to come out to provide a quote on a Sunday evening and got back to us quickly, answered all questions we had and installation appt was set up with no issues. Steven and Jason installed the furnace and completed the work in a timely manner, left no mess even left things in better shape than how they started. Would recommend them to anyone.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for review Anne! The crew and all of us really appreciate your recommendation!

Neil in Vineland
Neil in Vineland
1 review Waterloo, ON
10/10

New furnace installation

First must talk about Scott P., the salesman who we talked with. Very thorough fellow and wasn't pushy. Went through the trouble to measure our house and use it to come up with a calculation of what we needed. He even went so far as to recommend a couple of changes that we agreed to : moving the thermostat to a better location and installing an uptake vent in the basement to suck up the cold air in the summer. He was a pleasure to deal with and the best of all of the salesman we saw that day.

Next, Shawn and Vince who handled the installation two days later. Great guys to deal with, very friendly and courteous. They did a fantastic job of removing the old furnace and retrofitting the duct work to the new furnace. Basement was left spotless.

Tammy back at the office has been great in handling our rebates and forwarding all the documentation.

Scott came back a couple of days later to check on things. He also mentioned about a free upgrade that we got which just put a cap on the whole transaction.

Delta's prices were better than most we had seen. Great company and would deal with them again. Have already recommended them to a couple of friends.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Neil for posting such a thorough and thoughtful review. It's great to have you on board and Scott, Shawn and Vince all love hearing the feedback. Enjoy the new system!

Greg in Guelph
Greg in Guelph
2 reviews Guelph, ON
10/10

Furnace and air conditioner

Our mid 1980s two story house originally had baseboard heaters, which a previous owner replaced with ductwork and a furnace sometime before we bought it. The air flow was very uneven: the basement had leaky ducts and was very warm (pointless, it's just storage right now), the main floor was ok, and the bedrooms on the second floor were cold.

Jason from Delta listened to the problems, and thoroughly checked our current systems. He made some recommendations to improve the whole system, and we agreed on: fixing the basement ductwork, modulating Daikin furnace, Daikin air conditioner to replace what looked like a 20 year unit, humidifier, and a new thermostat with a second wireless sensor for upstairs.

Dale and Matt were scheduled for the install around 8:30 in the morning, the door bell rang at 8:29. Perfect install (took a day and a half), and they left the basement cleaner than they found it. Dale also took the time to thoroughly explain the furnace, how to change the filter, and the features of the thermostat. I thought the upstairs wireless sensor was a gimmick, but it has made a huge difference.

The house is finally cozy on all levels!

Tammy was quick to submit the documents for warranty and energy rebates.

Completely satisfied with Delta Air Systems and Daikin!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Greg, and thank you for the awesome review. Jason, Dale and Matt really love hearing how you feel about the whole process and we all look forward to working with you in the future. Enjoy your new Daikin System!

Chris in Waterloo in Waterloo
Chris in Waterloo in Waterloo
1 review Waterloo, ON
10/10

Excellent from start to finish

After 20 years, we felt it was time to replace our heating and A/C. We called a couple of places, and Scott Padfield at Delta provided us with excellent and clearly presented information to help us decide on what was best for our home. Of course, we chose Delta over the places that felt it was OK for customers to spend upwards of $10k based on confusing scribbles. The men doing the install were also very professional and made sure everything was in good order before they left.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Chris for the taking the time to let us know how we did. We've let Scott and the team know about your review and look forward to working with you in the future1

JEFF O in Toronto
JEFF O in Toronto
1 review Kitchener, ON
10/10

FURNACE & AC UNIT

I WAS VERY please with my service - Matt an Dale . got the job done in a day ( new AC and R&R the furnace ) Clean work and professional. walked threw the Controls an benefits. This may be my first review , but All 4 purchases have the same Quality service .
Kitchener Home Owner

Approximate cost of services:
$7,000.00
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Company Response

Thanks Jeff for the review. We'll pass on your fine comments to Dale and Matt! Enjoy your new system!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Delta Air Systems

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has passed the Lennox Quality Dealer Standards Program. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers.

For helpful tips and information, please visit our blog: https://deltaairsystems.com/blog/

Our services includes: Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless water heaters, tubeheaters, garage heater, space heaters, fireplaces, thermostats, duct cleaning, ductwork, chimney liners, ductless mini split, Hepa filter,IAQ, filters, AC, water softeners, electronic air cleaners, Ecobee thermostats,honeywell ,dehumidifiers, humidifiers, boilers, UV lights,.
We also service Aprilaire, Carrier, York, Monitor, Trane, Lennox, Goodman, Amana, Coleman, Bryant, Payne, Reliance, Rheem, Rudd, Heil, Keeprite, Luxaire, Ducane, Kozy, Town & Country, Montigo, Viessmann, Larrs, American Standard, heating & air conditioning issues are our specialty.
Install, service, and maintenance plans for red flagged furnaces, air systems, hvac, heating, cooling, furnace, air conditioner, cracked heat exchange, fireplaces, etc.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless waer heaters, fireplaces
SERVICES
Furnace Installation, AC installations, Furnace Service, Furnace Repair, AC Service, AC repair, Air Conditioner Repairs, Air Conditioner Service, Planned Maintenance, HVAC diagnostics, Fireplaces, Humidifiers, Air Cleaners
BRANDS
Lennox, Daikin, Aire-Flo Vanee, IBC, Viessmann, Montigo Fireplaces
SPECIALITIES
Residential Heating, Cooling, Filtration,Ventilation, Furnace Repair, AC repair,Furnace Maintenance, AC Maintenance,Duct systems, H-vac, Heating, Cooling, Furnace, Air Conditioner, Cracked Heat Exchange, Fireplaces, etc. Daikin, Lennox, Vanee, IBC, Viessmann, Government Rebates, Rebates
WEBSITE
http://deltaairsystems.com/
YEAR ESTABLISHED
1955
NUMBER OF EMPLOYEES
40
RETURN POLICY
Yes
PAYMENT METHOD
Visa, MasterCard,Debit,financing available
LICENSES
TSSA, All installers and service personal are fully licensed
MEMBERSHIPS
BBB, HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
YES
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
YES
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Factory warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.