Delta Air Systems

Heating & Air Conditioning
Waterloo ON N2V 1A1
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Private User
Private User
Private User reviews Kitchener, ON
10/10

furnace

My daughter suffers from hyperacusis causing normal sounds to be multiplied 50 fold. We went through 3 different companies, all who promised they had the answer by installing their furnace. Well, 4 furnaces later and 2 years of misery and we were still no further ahead trying to find a furnace who's sound didn't make my daughter ill. We were to the point of selling the house.

Researching “on line” reviews led me to Delta Air Systems. I called the company and explained the situation to the receptionist. She put me through to Calvin (the owner) who immediately said he understood my problem, having run into this situation prior.
He suggested I drop by the office and he would explain what he could do. Upon arriving Calvin explained how the new ECM motors were the cause of my daughter's sensitivity to the sound. He suggested using a PSC motor. He introduced me to Tyler who would design a new system that would accommodate a PSC motor.

Calvin came to my daughter’s home and inspected the existing system. He did a static pressure tests and balanced the system to improve circulation. He then had Kevin come to the house to inspect and measure the existing duct work. Kevin explained that the plenums and ducts were the original from the old oil furnace and needed some adjustments to better handle the air force of newer furnaces. He showed me how previous installers had simply modified a few areas in order to make their furnaces fit. He also suggested how to improve on the cold air returns.

Steve and his crew arrived on time and went right to work installing the new system. Steve (the crew captain) explained every detail they were performing and answered all
questions. They completed the installation professionally and cleaned up afterwards. Both Calvin and Kevin dropped by during the install. They also called me several times to check if I had any questions.

The system was turned on and to my daughter's delight, it was perfect. Calvin came by and took the time to explain to her what they had done and how the new system (that they virtually built) works. We now have a system that my daughter can live in the same house with and it performs better that any of the previous systems installed. There is a definite improvement to the air circulation.

No other company was able to figure it out. All they were interested in was selling me a furnace then walked away after they got paid.

I can't thank Calvin and his staff enough for what they were able to do. As Calvin told me' "There's a reason why we are called Delta Air Systems".

Approximate cost of services:
$5,000.00
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Company Response

We're all thrilled that your system has worked out so well. We all appreciate the time you've taken to tell about your experience. It was a pleasure working in your home and gratifying for us all to hear the positive feedback. Enjoy your new system! We look forward to working with you again in the future.