Similar experience to below. We had a walkthrough the day before closing, no counter tops (we didn't get them for 3 weeks, we had a piece of plywood in their place), we're still missing knobs on our cabinets and we've been in the house for over a month. Appointments are made to fix the MANY issues with paint, drywall, fixing problems with banisters, etc. and have had more than one no-show. My husband is a carpenter and he is disgusted by the work.
I understand that new builds come with issues and are often incomplete, but this is a whole new level! Emails to customer service go unresponded, we have had some rude replies when we demanded service - it's unbelievable. Oversprayed paint on tiles and caulking from tubs all over. I would never buy from them again.
They were eager to fix floor squeaks but did not put the carpets back down properly, there are huge rolls where they meet tile throughout the house and can be pulled up with ease (they are not fixed to the floor). We have had to take multiple days off work (since I'm not comfortable with a stranger in my home) for paint and drywall fixes, only to have the contractor not show up. They never complete a job so it requires multiple visits. We are on visit number 5 from the painters so they can fix our handrail, since last time they forgot the proper wood filler to fix the nail holes throughout. I would be trying a lot harder to keep my customers happy if I were Delpark!
- Approximate cost of services:
- $254,990.00