Decor Rest Furniture

After 2years of searching for a new sofa we fell in love with a refreashing design by DECOR-REST. The stitching appears flawless and cushion of quality stuffing... not too soft nor hard yet supportive. The sofa is yet to be delivered but will follow-up as times passes regarding the durability of fabric with usage. I read the reviews before purchasing and feel confident with the workmanship and manufacturing from this Canadian
company.
Sacha from Guelph Ontario

My wife and I purchase oversized chair and two ottomans. Shortly thereafter, fabric started pilling. Retailer stated pilling was not considered a defect, but that they'd send someone to shave the furniture. Pilling returned. I forwarded a couple of abstracts written by textile industry experts that identify pilling as indeed a defect in the material. Meanwhile, we were informed that Deco-rest would replace the furniture, but at a cost of $700 to us. That's 35% more than we originally spent. We feel Deco-Rest is passing on the cost of replacing the defective furniture to us, rather than where that responsibility rests., i.e. -fabric supplier/manufacturer and/or furniture manufacturer. We are upset that we being forced to pay and will open a claim with the Ontario consumer protection ministry to help resolve this issue, as we feel our rights as consumers have been violated. In good faith, we purchased defect-free products and did not received that for which we paid. I think it's shameful for a manufacturer to saddle the consumer for costs related to replacing defective products.
Matt

Christina contacted us and Decor-Rest provided a solution that was fair and what we had hoped would be the outcome from the beginning. It seems that the retailer was not forthright in their transaction between us and the manufacturer, leading to this misunderstanding . We are now completely satisfied with the furniture and not only would purchase Decor-Rest in the future, but would recommend them to friends and family.
Matt

I agree with many other reviews regarding the quality of the furniture. If you take the time to look at the finish, the seams, etc. it is clear that this is a high-end manufacturer who offers value pricing, an refreshing difference. I am replacing “high end" furniture after less than 4 years, I wish I knew then what I know now regarding what to look for quality in a piece of furniture.

The furniture store I purchased from did not stock all the styles available from Décor-rest. I found some chairs I fell in love with and I sent an email asking about what style sofa most closely matched the arm style of the chairs, they replied within a few hours with two choices, explained the difference between the two, and furnished a recommendation on which one to order. Outstanding client service!

It is rare that I would leave a review but this company earned the recognition.

I went twice with to DECOR-REST and I can't believe what a great experience I had. They have beautiful showrooms ! Not one, but many filled with fabulous furniture and accessories at great prices. We were helped by an lady named Idilia who was absolutely AMAZING ! She made everything so easy and fun. She is so personable, and she makes you feel so comfortable. Her knowledge of the products is incredible. Every time we wanted to see a particular type of fabric or a shade of fabric, she was gone and back in a flash with books of fabric of exactly what we were looking for. It's like she can read our minds haha. Idilia made it all come together and I bought 2 couches because of her. I know from her professionalism the type of couch and service I will be getting will be superb !

I absolutely love the quality of my new sofa and love seat. I was expecting it to be a few more weeks before it would arrive, so of course I was pleasantly surprised on the early arrival. I have wasted a lot of money over the past few years on supposedly good quality furniture to be very disappointed within months from sagging pillows to piling or separating at the seams etc. With only having my new set a few short weeks I can tell this will be with me for a long time. Already looking to buy another few sets once my daughter and mother can choose the material of choice lol
From a person who is tired of wasting good money on bad product's
I highly recommend designing your own look with a vast selection of quality fabrics and designs. .

I recently had to redecorate our new home foyer, purchased two beautiful swivel leather chairs, a console, end table and area rug. All from Décor-Rest Furniture. The pieces are all fine quality & best of all they look great in our home. Happy with the purchase!

My family owns a living room set made by Decor-Rest for over 6 years and it’s still a part of our family. The furniture quality speaks for itself. My mother changes the accents from time to time and the pillows are always from Decor-Rest as well. Our family will always continue to buy Decor-Rest, good quality furniture.

I love that Decor-Rest is a family owned company and is all Canadian. Their customer service is fast and efficient. Great showroom which is you can choose your furniture, amazing quality products and in a convenient location. The staff was friendly and very helpful.

Being first time home buyers selecting furniture took us several weeks of consistent looking and researching! Everywhere we went we liked what we saw but we wished we could have changed a few things in relation to size, color, finishes… A co-worker of mine highly recommended I look into Decor-Rest and although their showroom in Woodbridge was not open to public which made us sad, we then found out from their staff who was super friendly that Zilli Home Interiors which was literally down the street sold Décor-Rest furniture! We walked in there and the showroom was spectacular. Never been there before but we were certainly missing out. We then walked out after placing an order we were and will always be OBSESSED WITH! We got a sectional, chose the configurations to fit our space perfectly, and even picked the fabrics to the body and pillows!! It is literally a furniture dream come true. I now want everyone who is as particular (or as picky) as we were to make sure they look into DÉCOR-REST!!!