A friend of mine recommended Davenport-Campbell 14 years ago when we changed the furnace system from oil to gas. They did a great job in good manners. We had ongoing problems with previous company that had installed an air conditioning system (right from the start for 5 years on). So, we asked Davenport-Campbell to help us. Eventually we had to replace the system, however it cost us less for the new system. And since then, we haven't had problems for several years.
This winter, after 14 years for the first time, we had some problems with the gas furnace, and again we had a good response from Davenport-Campbell. The problem was solved temporarily within a day and Andrew assured us for the emergency contact in case for the weekend. He didn't pressured us but explained us the situation and gave us option of a new furnace or repair. Next day, even on the weekend, the sales person came to give us to explain the different types of new furnaces including all the discount opportunities. He answered all our questions and we were comfortable to decide a new furnace. They installed the furnace the following week. The person who installed was their family member. He was very professional and impressive. It's good to know the company like them.
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?