Cozy World Inc.

When our AC finally died, we weren't surprised: we knew it, and the furnace, were on their last legs and that we would have to replace them soon. But it was made urgent when the AC failed during a long-weekend with temperatures in the high 30's with a house full of kids!

On a holiday Monday, I setup a service request on Homestars, expecting people to get back to me when they opened on Tuesday. However, within hours, *on a holiday*, Boris was at our house, diagnosing the problem (for free) and giving us a quote to replace the entire system. Within 3 days, everything was done! Unbelievable!

The installation crew, lead by Saeed, did a great job. They were so thorough and left everything cleaner and neater then how they found it. They were professional and listened and addressed all our questions and concerns.

This was one of the best experiences I have had with contractors. Highly recommend.

Our AC died in the middle of an insane heat wave (June 2018). While I like to tinker with things before calling the pros, my wife and kids simply wouldn't have it and pretty much put a gun to my head to call a pro. Off to homestars to find someone and i dug up Cozy-world. With +1000 reviews and an excellent rating, i gave them a call. They took my call swiftly and had a technician (Fred) call me back within an hour. He troubleshoot the issue with me over the phone (for free!) though we quickly figured out it was either a capacitor or motor issue. He told me he would come by later in the day and was at our house within 4 hours. In 20 mins, he diagnosed the issue (capacitor), replaced it for less than his initial quote and was done. With AC fixed, my wife paid the man and tipped him a popsicle (it was hot). Great experience with Fred and would definitely call these guys again without hesitation.

After about 18 years, our AC and Furnace was ready for replacement. It was a pleasure dealing with Bori, the president of Cozy World, and his installers, from the beginning of the process to the follow-up work required including product registration, rebate application and checking to see if I was happy with the work completed. All my calls were returned quickly and all my questions were answered to my satisfaction. Installers were professional and polite, and removed all debris from the worksite. Our Amana AC and furnace are working well and we highly recommend Cozy World.

AC was not working properly during the heat wave. Cozy World sent someone out and repaired it. AC is now working and the house is cool. Amazing customer service. I would recommend Cozy World to anyone. 10 out of 10.

Fantastic company. He was so professional, friendly and courteous. He offered to remove some old gas pipes that had inexplicably been capped off and was able to create a more direct line from the front of the house to the back. He also corrected several illegal joints in my old gas line, where the gas feed was being choked because the line went from one-inch-diameter to half-inch, with improper fittings along the way. He really knows his stuff and is such a pro. And a super-nice person. Very, very happy with Cozy World.

The 2 guys from Cosy World were on time, courteous, knowledgeable and very sweet. They were respectful of our home and garden.
We got a prompt quote, a quality product and we are very happy.

Cozy world has friendly sales like Robert and professional installers, I feel sorry for forgetting asking those installer's names. I am very happy for choosing them. They are highly recommended and you will not be disappointed.

We are very happy with the service. We decided to replace the furnace and Air conditioner. The guys did an excellent job installing and removing the old equipment, very professional and clean. Boris did a great job inspecting before and after the installation. Our home is very confortable now.

Quick quote at much lower price than other quotes. Showed up promptly, worked all day to get it done. As good as it gets for professionals in GTA. The men who did the work were so good I had to give them each a $100 extra.

When the blower in our 19-year old furnace failed we have decided to buy a new furnace rather than repair the old one. With so many heating & A/C contractors, selection of the best one is not easy. I was lucky to call Cozy World. Fred immediately responded, visited our home, listen to our concerns and preferences, give us a good advice and a quite reasonable estimate for the quietest and most efficient Lennox furnace. His installation team led by Sina did a fantastic job. Everything went smoothly and and fast - they finished by the afternoon. We are very glad with the results and especially the quietness of the furnace. We also appreciate that the venting pipes were placed in an unobstructive way and the new metal work looks so much nicer than the old one. It was a pleasure to deal with Cozy World. I can highly recommend this company to everyone who wants to deal with professional and friendly people.