Cozy World Inc.

This is for the second time I use Cozy World, this time they installed new furnace for me.
Office administration is really helpful and friendly. They answer all my emails without any delay. I was so satisfied with their professionalism

As Usual the technician (Sina) showed up right on time. He is extremely friendly and knowledgeable; He knows what he is doing. After installation they cleaned up,
Total professionals from start to finish.

I am so pleased and happy to choose Cozy World; it was the right and the best decision I made

What a great people and great Service provider

For sure I would recommend your services to anyone who wants a job done properly!

Thank you Sina and Lesle .

Dino

I would highly recommend this company. When we requested a quote Fred came and was very polite and knowledgeable. He answered any questions that I had about the furnace and A/C.
When the installers came they were so friendly and polite. They did a great job with the new furnace and A/C install, I am very happy with the company.

These guys were great. The owner used to be an installer, so he knows far more than most and was good at explaining what gives you your best value. He was also very knowledgeable about all the latest wireless technology that you can pair with a system.

We needed our A/C system replaced fast given the intense humidity and heat we faced at summer end. They came quickly, had quote prepared with a few hours and once approved, had team booked for next morning start.
By early afternoon system was installed and operational!

We used CozyWorld to replace our ac, furnace, humidifier and thermostat in our old bungalow in Etobicoke. Rob was great to work with, very knowledgeable and assisted us with our chimney liner and a pump.

Our experience with Rob coupled with the professional installation that followed was great and we would certainly recommend this company.

Rob even gave us flexible payment options and assisted us with the rebates.

It's been several months since the installation and both units working perfectly without any issues.

When Farhad (Fred) came for the estimation of the work to be done (new furnace and A/C), it was very clear, that he knows every aspect of the job. He offered quite a few options for our needs and the price was fair and reasonable. He is very intelligent, professional and experienced. In the day of the installation we found, that his team is no any different - experienced and knowledgeable. During the work in our house they advised a better options for the installation, than we had before, which we accepted with out any doubt. We are very satisfied with the result!

Thank you Farhad and your team for the excellent job!

I am very satisfied with the outstanding service provided by Cozy World.
When the old A/C died, I knew that due to the age it is time to change both the A/C and furnace. Of all companies I've called to provide a quote for replacing my furnace and air conditioning, Cozy World was the clear winner by far.
Boris Sherman, the President of the company came personally on a a Saturday morning and went over all the specifications, options and questions I had. Then, he coordinated within short period of time the installation.
Cozy World technicians installed the new system in about 6 hours doing a very neat and clean job, including disposal of the old parts.

Cozy World done a great job and I highly recommend them.

We called Cozy World requesting to have a new A/C installed. Boris responded promptly, provided a fair quote, made a site visit, and after further assessing our needs provided same day installation.
Our experience with Boris and the two employees who installed the A/C and a new thermostat was very positive. Boris and his employees clearly demonstrated their commitment to provide the highest quality service both technically and professionally from start to finish.
It was great to meet people like you and your employees who take pride in their work, interact with their customers in a courteous manner, take time to answer questions and keep the customer informed. Thank the excellent service that you provided.

Boris answered my urgent call when my AC failed. He came the next day (Saturday) and carefully looked at my old system and recommended a new one, after we discussed pros and cons.
The job was completed on the Monday, the installers being very experienced, providing information along the way. They were neat, removed all debris and voila - the house was cool again.
I'd highly recommend Cozy World to anyone needing AC or furnace help.

I had a furnace, AC and Tankless water heater installed about 9 years ago. Service was pretty good over the years, but recently my tankless water heater stopped working. It was well out of warranty, but one of the service suggestions from the manufacturer was to descale the unit. This is something I attempted a few years after the install, but I could not figure out how to use the bypass valves Cozy World put in. I did not make an effort to investigate as the unit was working fine, but now that I had to really use the bypass valves to troubleshoot the unit malfunction, I realized they had been installed UPSIDE DOWN. This was why I could not descale years ago, and now with no hot water it really added to my problems. Since this was an original install issue where code was not followed I fully expected Cozy World to correct the improperly installed valves. No such luck. This situation is similar to a manufacturing defect, there is no time limit here, it is not a warranty issue, it is a code issue and as a "licenced" HVAC company they are required to meet the terms of their licence, which means installing to code. Should give people pause about using a company that does not work to code nor is willing to fix their mistakes.