Cozy Living Furniture

Furniture
Mississauga ON L5R 4B8
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HomeStars  >  Furniture in Mississauga  >  Cozy Living Furniture  >  Bought leather Sofa
Eddie09 in North York
Eddie09 in North York
3 reviews North York, ON
0/10

Bought leather Sofa

I went to Cozy Living Pickering and asked them for an all leather recliner sofa, they showed me a sofa and assured me it was all leather. They delivered it and a couple of months later the bottom part started to peel off in the middle and on the side. I called them and the manager (AL) assured me he will send someone to fix it. No one called me for 3 weeks. I called him back, and he said someone will call me next week. No one called. I called him again, this time he said he will charge me $100 dollars if the damage was caused by me. I told him the damage appeared in different places and could not be caused by me since it is on the side of the sofa. He said someone will call me. No one called. I called the manufacturer who I thought was Kroehler due to the name on the store sign and the invoice, but it turned out to be made by Distinctive Designs. I asked them what the warranty was, they replied whatever the vendor gave you. I asked to talk to a manager, and they refused and said to call the store. I called the store back, he said someone will come on Thursday between 3 and 6. I took half a day off and waited. By 5 PM no one came, I called the store, he said the guy has all the info and will call me. No one called. I called the store at 6, he said the guy called and got no answer so he is not coming. I asked what number, he gave me my work number!! He had my cell, home and work. This time I got upset and told him I took half a day off to wait for his salesman and he said too bad, we will reschedule. I am taking him to small claims court.
*****GUARD YOU MONEY AND STAY AWAY FROM THIS STORE, YOU GET NOTHING BUT PROMISES AND BAD QUALITY FURNITURE******

Approximate cost of services:
$1,200.00
3 of 3 people found this review helpful.
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Company Response

Cozy Living Picking is being run under different ownership. we have no link with that company at all.

Our Company is Cozy Living Furniture, 600 Matheson blvd w.Mississauga.
Please, remove this review from our company.

Thank You

Management

Cozy Living Furniture
600 Matheson Blvd W
Mississauga
905-502-0296