Cozy Comfort Plus

Professional
Fast prompt service. The technician serviced my fireplace and it worked and looked like new. Very pleased and will recommend to others. The appointment was quick and the service was exceptional.

They installed a new furnace. Took care of the rebate. They also installed a new thermostats with no charge. Better price nd service compared to thier competion.

My original boiler Baxi (for in-floor and domestic hot water) was giving me lots of issues in my triplex here in Toronto and the tech who came to repair it kept saying it was at the end of its life (10 years) and would need to be replaced. So, in April, 2018 when there was another issue I said OK let’s replace it. They said a Navien NHB-110 would be best and quoted me the price.

The install took a long time but when it was finally done, it worked. Domestic hot water was hot and the floors got warm. It was near the end of the heating season however and when it got cold again on November 22, 2018 the boiler got an error code. It took two days before anyone showed up and they took 5 hours to get it working but it failed again the next day. The repair people came several times over the next few days but still the system would only work for a day or two and fail again.

When their expert on boilers finally came, Navien tech support said a setting was wrong on the boiler. They changed it and the system worked for a week until today when both domestic hot water and the in-floor heating both stopped working. I called Cosy around 9:40 AM and they said they’d call back but they haven’t yet.

I called Navien tech support and they were super helpful - after looking at photos of the installation they said it was installed improperly and the piping would have to be redone.

My tenants are understandably very upset and are demanding compensation.

I just heard from them and they are saying that my piping system is wrong. But it worked for ten years and they looked at the piping before installing the current boiler and said that it would work.

Brian and his team of tradespeople did an outstanding job installing a fireplace with side shelves in my den. From the onset Brian and I worked through designs that would compliment both my style and what worked best in my space. I appreciated his input. Carpenter Masoud made great suggestions as we progressed through the work. Thank you to Brian and his team.

We had a problem that the fan blower on our furnace stopped working. I was concerned that the fan motor or maybe the circuit board might need to be replaced. Morey at Cozy Comfort Plus was quick to diagnose the problem and found a way to fix the problem for just an hour of labour plus the site visit! Thank you very much, Morey!

Very good service, technician named Mory is very knowledgeable. I get the same technician every time I get service

Prompt service for an emergency repair in minus 25 degree weather last February. Very happy with the service I received

Purchased ductless system in Sept 2018. The Salesperson was courteous, knowledgeable and polite able to answer all my questions. After the contact was completed he explained that he would make arrangements for the installers to come over in the next couple of day. As promised the installer arrived a couple of days later on site. They were professional and was able to setup the unit without any hitches. There were no extra charges or headaches added to the installation. This was a breathe of fresh air that a company would stand behind their promises. I highly recommend cozy comfort plus great job guys. Thanks.

Cozy Comfort Plus are great! My air conditioning broke down recently during a heat wave and I needed to get a new one installed quickly. I found an ad for Cozy Comfort Plus and gave them a call. Despite being extremely busy, Cozy Comfort made time to come to my home the exact same day that I called. The person who came to my home, Brian Kar (the territory manager of Cozy Comfort), was extremely polite and listened to everything I had to say. With his expertise, he was able to recommend the best AC unit for my needs. Once we agreed on a unit, Cozy Comfort came the very next day to install the unit! They got the job done quickly with no complications. I am extremely satisfied with the job they have done, and I would recommend them to anyone who has trouble with their AC unit.

We decided to have Ductless Air installed in our townhouse this summer due to the rebate that was being offered through GREENONENERGY. We have baseboard heat and have always had a window air conditioner in our bedroom over the summer.
Living in a townhouse, there are many rules that have to be followed in order to be approved for this installation. We had three companies come by and give use quotes. Brian with Cozy Comfort Plus was the third quote and the most reasonable and knowledgeable to work with. Brian spent quite a long time going over all of the options for us. He was willing to put in the work that was needed ahead of time to get this project approved by our condo board. The only glitch was the day the install was to take place, they had to call and reschedule due to a crew members illness. Things happen, so we went ahead the next week. The work crew of Hamit and Omir were very friendly and efficient. The office staff was very helpful in getting our rebate through.
Brian was so kind and helpful in answering all our questions about the system. We chose the Mitsubishi Slim Dual SPlit System and it has been a lifesaver over this hot summer.