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Roofing
Contex Roofing Company Inc. No Longer In Business
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28%

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Reviews for Contex Roofing Company Inc. No Longer In Business

Average customer rating:
7.7 10 (75 reviews)

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Tanya Toronto
Tanya Toronto
6 reviews Toronto, ON
10/10

Roof Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We’ve used Contex Roofing before and I’ve been happy with their personal touch, and quick response. When I called to speak with Arnold, the owner, it was nice the way he remembered who I was. We’ve used Contex Roofing before, and they’ve done a good job in the past. Most recently I called because I thought that my flat roof was leaking and they came to check it out. It turned out the problem was actually not a leak, but just a crack in the ceiling, so they identified the problem and pointed me in the right direction. Thanks, once again, Arnold. I appreciated your help.

Approximate cost of services:
$0.00
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Dave Edwards from Toronto
Dave Edwards from Toronto
1 review Toronto, ON
10/10

Complete Roof Installation

I had a leak in my vacation house in toronto and was referred by a friend who had a great experience with Contex Roofing. Arnold Getz was friendly, professional, and had our roof complete in one day. The crew was great, helpful and a joy to talk to. I will be recommending to all my friends and family to give Contex Roofing a call with their home improvement projects. Thanks Arnold!

Approximate cost of services:
$11,000.00
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Philip Leung from Toronto
Philip Leung from Toronto
1 review North York, ON
0/10

Installed new roof in 2005

Shingles come off and caused a leak into my bed room. Nails come out. 2 roofers who looked told us the work was badly done.. Do not use this company

Approximate cost of services:
$6,000.00
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James from Toronto
James from Toronto
1 review Old Toronto, ON
0/10

Roofing

Do not use this company! After reading reviews that have had complains that this company does not stand by their work, I must say I have also experienced this myself. A year after repairing a portion of the shingles on the roof for the second time, one row of shingles starting sliding off. Reviewing this with other roofing experts they have felt this was not due to wind, as they were sliding down, and only in one particular row. When we called Arnold from Contex Roofing to fix this after less than 12 months of the initial installation, he gave the same excuse heard from other customers that this was a "force of nature" that is not due to their workmanship. Strangely, none of the other neighbours had this issue. Trying to discuss this with Arnold in a civilized manner was also met with a condescending and impatient tone of voice.

Poor workmanship, Poor quality, Rude manners.

Approximate cost of services:
$395.00
1 of 1 people found this review helpful.
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Kevin in East york
Kevin in East york
9 reviews East York, ON
8/10

full roof replacement

Zale was the gentleman who provided us with the estimate. He was very thorough, and walked us through our various options. In terms of cost, Contex was middle of the road, and I am happy with what I paid. Job was completed in one day. Cleanup was good. There was one minor detail (flashing) that was missed, and Contex dealt with that very efficiently.

Approximate cost of services:
$6,000.00
0 of 1 people found this review helpful.
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Anonymous in Toronto
Anonymous in Toronto
1 review YORK, ON
0/10

Roof did not last

We chose, based upon the company's recommendation, 25 year shingles which started to curl in the corners within five years. 12 years later we have to replace. Would never use this company again.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Michael Boucher in Newmarket
Michael Boucher in Newmarket
2 reviews NEWMARKET, ON
7/10

Eaves trough repairs

This was a small job but was important to me as the eaves leak were saturating my foundation and I had water seaping into the basement.

Once I got the sales person out he gave me quotes for new trough and repairs. We went wilh the repair option and scheduled a service call. The technician was late but he did show up - my time is important to me.

Dealing with their head office and payment proces were straight forward.

Approximate cost of services:
$700.00
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Vince
Vince
1 review Winnipeg, MB
4/10

New troughs, fascia, soffit, siding

Contex came recommended from a builder, and I'd seen their work on other projects, so was pretty comfortable going with them.

Pre-sale was excellent: written contract with labelled pictures showing exactly what work was to be done. Price was reasonable, and time frames met my expectations.

After-sale ... not so good. Work was supposed to be completed within a month, and ended up taking nearly 5. Had to have them back a few times to correct colour of materials (despite contract photos being pretty clear), bad workmanship in one area, missed items and clean up of materials. Despite this, they were pretty quick to ask for payment.

I know that weather was somewhat of a factor, but that isn't the full story. Maybe I got a bad crew ... I'm not sure. Would I recommend them or hire them again? Probably not.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Roy in Toronto
Roy in Toronto
2 reviews Toronto, ON
2/10

Roofing and Siding

Owed a refund for an invoice correction. Calls and emails are left unanswered. The company seems very attentive before getting your money. But customer service is lacking once they have it.

Approximate cost of services:
$20,000.00
3 of 3 people found this review helpful.
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Company Response

Contex was called out to assess a leak through a rear wall after the doors and windows were replaced on that wall to fix an ongoing leak. We assessed the rear walls of a row of three townhouses.

I went out in the rain and sourced out the problems. We were contracted to replace three continuous flat roofs and the siding on the rear wall.

We executed the work and all leaks were caught immediately.

There was an extra to perform work if there were issues behind the original siding. We kept track of time and material and billed accordingly.

Roy paid his invoice in full, but there was a discrepancy with the middle townhouse owner in terms of actual man hours spent on each townhouse unit. After going back and forth several times over a period of time, we agreed with the middle townhouse owner in terms of man hours spent on each town house unit, which resulted in a credit for Roy.

I reply to my emails and we do return calls, maybe we did not return an email in a timely manor, I apologize for that.

To summarize: We sourced out and corrected a problem that the previous contractor did not. The work was done correctly and there are no leaks. The home owner was given a credit after the bill was paid. This customer and his wife were very pleasant to deal with. I am so disappointed with the two star rating. I don't know what else to say.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Contex Roofing Company Inc. No Longer In Business

» Roofing » Gutters & Eavestroughs » Siding » Decks » Masonry & Bricklaying » Insulation » Skylights » Windows & Doors Since 1939, Contex Roofing Toronto has been providing exterior solutions that enhance and beautify residential and commercial properties all over the Greater Toronto Area, including Pickering, Mississauga, Brampton, ...
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