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Classic Maids

House & Apartment Cleaning
Toronto ON M5A 2T2
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Melissa Liberty Villiage
Melissa Liberty Villiage
2 reviews Meeker, CO
0/10

Bi Weekly Cleaning

We hired Classic Maids to clean our condo every other week. After the 3rd cleaning I came home to find my oven door unhinged. I called the office and was told I would be called right back. By the following afternoon I had not been called back, this continued over the next 2 weeks I had to continuously call to follow up since the owner would not return my phone calls. I was told they would look after the repair, however after they found out the cleaner had broken an expensive part they only paid for 1/2 of the repair. I decided to give them another chance and the next time they came to clean the cleaner knocked over a shelf and put a hole in in the dry wall, the owner never even apologized for this.

Approximate cost of services:
$69.00
What could this company do to improve their services?
They should take customer service seriously. Take responsibilty for their staff's actions and if they agree to look after something, actually look after it not back out.
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