City Duct Cleaning Inc.

Duct Cleaning
Toronto ON M1R 2T6
Write a Review
Write a Review


HomeStars
Duct Cleaning
City Duct Cleaning Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for City Duct Cleaning Inc.

Average customer rating:
8.4 10 (33 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
8/10

Duct Cleaning

Technician arrived on time and did a thorough job, taking his time to complete the service as committed/agreed to. I would recommend this company, which even cleaned the evaporator coil from the a/c. It's the best duct cleaning we've ever had.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for your review.

janissaire i.
janissaire i.
1 review Toronto, ON
10/10

Duct cleaning

Fast, friendly and efficient. Would have them back.

Other than that, the recommendation website says I need 15 words minimum. I think I was quite clear in the above. Just hire these guys.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

I'm glad you liked our work thanks a lot killing myself laughing at your comments very funny. lmao

and remember to use the filter media in the cold air return if Johns going to do anymore inside cutting..

Take care

clive
clive
1 review Markham, ON
10/10

Duct Cleaning

Very little interruption with our schedule and a very courteous and pleasant personnel.
Extremely satisfied with work done. Neat and clean.

Approximate cost of services:
$360.00
Was this review helpful?
Company Response

thank you for the kind words it was a pleasure meeting you and cleaning your air duct system.

We do much more than just air duct cleaning so if you,your family or friends need any of our services please give me a call anytime thank you

Adrian
Adrian
3 reviews Toronto, ON
9/10

Ducts Cleaned

City Ducting came at my house and cleaned all my ducts, they even put sanitized at the end of the job to kill at the bacteria & germs and give free air in our house, would recommend to everyone to take services from them.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for the kind words Adrian it was a pleasure working with you.
Please remember to clean or change your air filter on a quarterly basis that way it will keep the dust down to a minimum until our next visit.

Thanks again for the kind words take care.

John Hardy
President

dara_sheridan
dara_sheridan
1 review Toronto, ON
10/10

Duct cleaning

I would highly recommend City Duct Cleaning! They were ontime, knowledgeable and did a thorough job!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for the kind words Dara, it was a pleasure working with you. Remember to keep your lint trap as clean as possible and to change furnace filter regularly until our next visit in a couple years, take care for now.

John Hardy
President
Cuty Duct

Ben in Toronto
Ben in Toronto
4 reviews Toronto, ON
10/10

Great job

These guys saved the day after another company (Company XXX) caused a big problem.

Basically, my condo building decided to hire a company to clean out all the dryer ducts in the building. The condo building got quotes from three companies. Company XXX was hired with a quote at $32 per unit. Anyways, rather than doing a proper job, they plugged the exhaust vent in my unit. (I think they tried to blow all the lint out the dryer exhaust hole but, in reality, the blowing just caused the lint to plug the exhaust hole.) All I can say is that your building should beware of going with the lowest quote.

Anyways, Company XXX wouldn't respond to my calls. I found City Duct Cleaning because they described the exact problem I was having on its website (the dryer exhaust was now going into my washroom because, since the exhaust hole out of the building was plugged, it had nowhere else to go but into my washroom). My building hired City Duct Cleaning and they fixed my problem.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

thank you for the kind words about City duct cleaning it was a pleasure working for you

Sean in Toronto
Sean in Toronto
1 review Toronto, ON
2/10

Duct Cleaning

We requested quotes from several Duct Cleaning Services on Homestars, while most emailed back only City Duct Cleaning called. I found that most would be several weeks before they could schedule a convenient day but City was available the following week. The lady on the phone - Danielle - was pleasant and helpful. The day before they were to arrive, Danielle called to confirm and I asked to ensure they would protect the carpet where the vacuum host would travel in the house and that all the vents would be covered during the cleaning. She noted they normally do not put down anything for the vacuum but was request this. She did confirm they would be covering the vents during the cleaning. The day of the cleaning, the technician arrived as scheduled (I was out, my wife was home). Apparently he started setting up outside before even coming to the door to confirm he was at the right place. He did put down some mats for the vacuum (good) and covered all the vent (good) but only used newspaper with duct tape to cover the cold air returns and did not realize there was one in the basement. I came home as he was finishing. When removing the newspaper/tape on the cold air returns, some of the paint came off. I let the technician know that he really should be using painters tape. After he left, I asked my wife if he had follow the proper procedure of keeping the all vents covered while cleaning one. She noted he would go to a vent, remove the cover, clean the vent and then move on to the next one without replacing the cover. When I inspected the vents, we found dirt and dust around them, resulting in us having to clean the entire house. We called the company twice to express our concern and both times were told the owner would call us back. It has been several weeks and they still have not called us back. Not a customer service focus! Now we realize they were available as others have learned they lack this focus and we will not make the same mistake again. It appears their focus is on getting paid.

Approximate cost of services:
$310.00
Was this review helpful?
BStewart in Toronto
BStewart in Toronto
1 review Toronto, ON
10/10

Condo unit duct cleaning PROs!

Courteous, Meticulous. John & Glenn explained everything ahead; what important for owner to know. Safety and interconnections of systems. Efficient, excellent, no mess. Very pleased. Danielle coord appts for 3 units well. Recommend without reservation for condo units/apts.

Approximate cost of services:
$175.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for the kind words.
Glenn and I have always strived to provide the best duct cleaning service we can.

Let your friends and colleagues know if they are in need of a duct cleaning for their house or condo we will take care of them in an orderly fashion.

Again thanks for the kind words.

John H
CDC

Irene C. in Toronto
Irene C. in Toronto
1 review Toronto, ON
10/10

Duct Cleaning

If you're looking for reliable, sound, pleasant professionals for your duct cleaning in your home or condo, I highly recommend John and Glen of City Duct Cleaning Inc. Business partners and general managers of this company, they arrived today to clean the ducts and fans of my condo in which I've resided for 3 years. My dryer lint trap was plugged and the dryer fan wasn't connected properly - my only clue was, it took longer to dry clothes - especially towels - than normal. Both John and Glen spent 1 1/2 hours ensuring everything was done properly explaining the process when they completed. Next duct cleaning? Probably in 2 years. Would I recommend John, Glen and City Duct Cleaning -- absolutely! My newly restored peace of mind is worth it. Thanks Gents !!

Approximate cost of services:
$175.00
Was this review helpful?
Company Response

Thank you so much for the kind words Irene. It was a pleasure for us as well working with you on Tuesday. Remember to let your friends know of the dangers of not cleaning the dryer ducts on a regular basis.

If we can be of any further assistance for any duct cleaning needs please do not hesitate to call me.

Thanks again

John H

Laura Robertson in Oakville
Laura Robertson in Oakville
2 reviews Oakville, ON
10/10

Very Hard Worker

I have had City Duct twice to my home and both time Allan came to complete the work. Allan is a very dedicated and hard worker and did the job in a professional and thorough manner. The first time I had City Duct was due to a blocked dryer vent on the third floor of my house. This did not stop Allan from climbing up and clearing out the problem. Afterwards I saved $$$ in electricity because my dryer worked so much better. The second time I had Allan was in December 2015 and it was for a general vent cleaning. I would not hesitate to recommend this company!

Approximate cost of services:
$326.00
Was this review helpful?
Company Response

We appreciate the kind words about Allan and our services.

Thank you so much

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Duct Cleaning Inc.

Specializing in the HVAC and Air Duct cleaning industry in the Greater Toronto Area.
We also clean dryer ducts, insulation removal and preform high pressure hot water power washing.
Residential Commercial High Rise Condominiums Offices, no duct cleaning is too big or too small for us to handle.

CATEGORIES
Duct Cleaning
SERVICES
duct cleaning dryer duct cleaning insulation removal High Power hot water power washing
WEBSITE
https://www.cityductcleaning.com
YEAR ESTABLISHED
31
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
cash, cheque, etransfer
LICENSES
whimis, fall arrest, working at heights, mobile elevated work platforms
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Will re-do cleaning if unsatisfied
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.