Chouinard Bros Roofing

Roofing
Aurora ON L4G 7P4
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Roofing
Chouinard Bros Roofing
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79%

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Reviews by rating (past 12 months)

Reviews for Chouinard Bros Roofing

Average customer rating:
8.1 10 (200 reviews)

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Travis in Markham
Travis in Markham
1 review MARKHAM, ON
10/10

Re-roof warranty and service

I had my roof done by Chouinard Bros roofing over over ten years ago. Recently I noticed that my shingles we starting to curl. Because I was so happy with the job that they had done, I contacted them to see about doing a warranty claim. They came out (free of charge) and took the necessary pictures and samples from my roof and got me a claim a couple months later. In the time they had sent off my warranty claim (can take up to two months) I had them redo my roof and again I am extremely pleased. The estimator was extremely knowledgeable and roof was done to the highest standards. I strongly recommend this company!!!

Approximate cost of services:
$6,500.00
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A Pawlak in Markham
A Pawlak in Markham
2 reviews Markham, ON
10/10

Roofing

They were very responsive to our warranty claims as we had some issues with our tiles after ten years. And they gave us the replacement shingles and labour done even after all that time without any questions. They did a timely installation and were immaculate. Pleasant to work with - their office and on site team.

Approximate cost of services:
$6,000.00
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GT from Markham
GT from Markham
1 review Markham, ON
1/10

Roofing

The tiles of our roof were replaced by Chouinard Bros. back in November of 2005. In less than five years, the newly installed tiles (the 25-year variety, not 15, not 20) on our roof were twice blown off. The first time was in December of 2008 and the latest in September of 2010. Chouinard Bros. refused to repair the damage for free. Stating the damage was in fact the "act of God" and therefore NOT covered by their so-called warranty.
In a meeting at their office, I had to face the following shenanigans:
1. Chouinard Bros. were ready to extract data from the Environment Canada website as proof to the wind condition that justifies their reasoning of "act of god" until I provided the Environment Canada printouts that contradicts their theory. Chouinard Bros. then dismiss the validity of such governmental data by questioning its accuracy.
2. Chouinard Bros. cannot come up with an actual wind velocity for their tiles to withstand. Not 120km/h, not 140km/h. They simply do not have a solid figure.
3. Chouinard Bros. cannot explain why none of my neighbours suffered ANY roof damage other then re-stating it is the "act of God."
4. Chouinard Bros.'s record of their work on my roof in 2005 was more than one month PRIOR to the actual installation. They have no explanation as to how they managed time travel. Maybe it is another "act of God."
5. The tiles Chouinard Bros. replaced were the original tiles from 1989, when this house was built. After 15 years, those tiles had, although deteriorated, managed to stay in place. The roof of my house had, during its pre Chouinard Bros. days, sailed through elements for one and half decade with flying colours rather than flying tiles.

My advice: when you need your roof redone, don't call Chouinard Bros.

Approximate cost of services:
$8,000.00
Any advice to offer fellow homeowners facing a similar project?
Stay away from Chouinard Bros.
1 of 1 people found this review helpful.
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bob in scarborough M1P 3S3
bob in scarborough M1P 3S3
1 review Scarborough, ON
2/10

roof shingled

Very disappointed. Shingles were to last for 25 years. Work was under warranty for 10 years. 2 months after the warranty expired the roof began to leak. We will be having our roof repaired and redone - but not with this company.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Nicole in Scarborough On
Nicole in Scarborough On
5 reviews Scarborough, ON
6/10

Replaced our Roof

Chouinard Brothers replaced our roof in 2007 and we were very happy with the work that they did. The only problems we have had are after the fact. We had a shingle blow off in a wind storm and when the workers came back to fix it, they no longer carried the shingles that we chose. If we didn't have extras into our garage, I don't know what they would have replaced it with. Also, when I have called to get quotes on other projects, it has taken up to seven days to get any type of response from their scheduling/estimation department.

Approximate cost of services:
$3,500.00
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pisceskitty
pisceskitty
3 reviews Scarborough, ON
5/10

roof replacement

The job was done to expectations but they had to return a few months later for a replacement tile that blew off in a windstorm. It was a bit of an issue getting them to return and when the came to our house it was a good thing that we had spare tiles to use because they were unprepared.

Approximate cost of services:
$3,000.00
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In Woodbridge
In Woodbridge
2 reviews Woodbridge, ON
10/10

Roof

I hired Chouinard Bros to do my roof. The service was great and the showroom made it very easy to choose the type of shingle and colour. I would recommend them for sure.

Approximate cost of services:
$8,950.00
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Wayne in Markham
Wayne in Markham
1 review Markham, ON
0/10

re-roofing

We had nothing but problems with Chouinard. When the roofers were here, we were having other renovations being done. Chouinard placed the garbage bin so close to the garage door that we could not open the door to get to the materials that the other renovators required. They refused to move the bin until my wife bagan to call their office. One of the workers called my wife a f_ _ k _ _ _ bi_ _h. He was apparently fired. Following the job, our roof leaked - it never had previously. Chouinard came out and claimed that it was not their fault. It subsequently cost us over $1600 to repair the roof and additional money to repair the interior (bathroom ceiling, walls and floor plus ceiling in the bathroom one floor below. Two of our neighbours also had Chouinard and both had problems.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chouinard Bros Roofing

Provide the best Installation & Service experience to a discerning group of Homeowners & Businesses requiring property improvement solutions including Repair / Replacement of Roofing, Siding and Aluminum for Residential / Commercial properties.
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