Totally unprofessional. I have called them many times since they fixed my roof this year, unfortuantely unsuccessfully. The leak is still there and now I have more water in my house then before.
They indicated several times that the previous "tune up" was NOT under warranty. I totally get it however, if this was not the problem surely they would have the professionalism to offer some alternatives.
The gentleman was rude and unprofessional when he called, (he wasn't the person that completed the tune up.)
Extremely disappointed as this was a referral.
I would recommend against doing business with this company.!!!
- Approximate cost of services:
- $400.00
- Company Response
I am very sorry to hear about your experience. It is true that repair work and tune ups do not come with a warranty, however I would certainly like an opportunity to discuss this with you and see if we can help. Please give me a call at your convenience so that I can look up the file and see what I can do. Kind Regards.
Chris Pearce 905 403 9128
Cherry and Clark Roofing