Yes, they have a great selection. But the customer service is not great. It's hard to find a sales person to help you and in my experience, they weren't very informed or able to answer my questions. They also got irritated when I asked for help at the counter (because I couldn't find any sales people on the floor).
What really irritated me though was that after spending close to $2000 buying tiles, when I tried to return tiles they refused to accept them, even with a 20% restocking fee. It was after 30 days but it was a popular tile they still carry in stock. What a way to treat a good customer. Needless to say, I won't be going back or recommending them to friends. That are plenty of good tile stores in Toronto that know how to treat their customers.
- Approximate cost of services:
- $2,000.00