I have never seen such terrible service. The condence water dripping issue happens in our air conditioner. The technician came and removed the cover to diagnosticate the problem. He replaced the part and put the cover back. However the cover is not put back properly, so the condence water is still dripping because of lack of sealing. We called to the technician and the company many times to ask for coming and solving the issue completely, but they just ignore our complain and claimed that they have completed the work even we told them it is not. I will never never recommend this company to anyone. It is rip off!