In the middle of February, we noticed that our linden tree in the backyard started to split. We noticed growing cracks on the lower trunk. We called several tree service companies, but 2-3 never responded (including one that has high ranking here on Home Stars), may be they do not provide services in Winter. However, we managed to collect a few quotes. One of the big companies told us they may damage our playground in backyard or our deck, but Craig said that he does all work safely and carefully. Craig from CB Tree and another well known company quoted same price, but Craig was ready to start in 2 days (on Saturday!), while another company could start only in 3 weeks. Since our linden tree was leaning towards the house and it was too hazardous to wait, we decided to hire CB Tree. In addition, Craig provided to us a few options like whether we would like to keep wood for our fireplace, then price will be lower, or if we want all chunks of wood to be removed, then price will be higher since complete clean up requires more time and more work. We liked this flexibility and his readiness to negotiate a reasonable contract. I asked Craig for a copy of his insurance, and he showed me the document without hesitation. On Saturday, Craig and Ray secured our linden tree and carefully dismantled it. They removed all top branches and cleaned the backyard well. Since we decided to keep logs for our fireplace, they cut them carefully and put them in a heap. Now we have a lot of firewood for our fireplace. Also, Craig wrote a detailed arborist's report without any extra charge. All work was done safely and exceeded all our expectations. Next day, when we collected logs, we kicked one of the large cuts from the lower trunk, and were surprised to see that it split into 2 halves on the ground. It was obvious that if the tree would not be removed, it could damage our house. A few days later there was a strong storm, but fortunately for us, the tree has been already removed. Thanks a lot to Craig and Ray and for their hard work and taking care of this emergency on Saturday! We have already recommended CB Tree to our friends and neighbors.