Casa Bella Windows Inc.

Windows & Doors Installation & Service
ON L4T4H4
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Reviews by rating (past 12 months)

Reviews for Casa Bella Windows Inc.

Average customer rating:
9.9 10 (647 reviews)

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Pat S.
Pat S.
1 review Mississauga, ON
10/10

Supply and install new front door and three windows

Mike and crew were very respectful and carried out installation flawlessly. They also went beyond the call of duty to repair some exterior caulking that was going bad. German followed up to ensure work met expectations.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Pat for taking the time to submit your review and give us a perfect rating.We are very proud of our sales representatives and all the members of our own factory trained installation crews. Should you have other windows or doors to replace, we will continue to provide that same high level of service and installation.

Pat C.
Pat C.
1 review Toronto, ON
10/10

Installation of new windows in 4 rooms.

A very positive experience working with Casa Bella - from the first phone call and Ronnie's excellent client servicing --- to the four wonderful installers.
Kyle, Donny, Bill and Andrew - GreatTeam. I have mailed in the survey form left with me so you should be receiving same.

The windows look great. Thanks for a wonderful job.

Approximate cost of services:
$5,800.00
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Company Response

Thank you Pat for your kind review. It's great to know how pleased you were with all aspects of your window replacement, from Ronnie's salesmanship and service to our amazing installers. Enjoy your new windows!

KS
KS
2 reviews Mississauga, ON
10/10

Windows replacement

From the initial quoting/consultation process to final installation for our window replacement, Casa Bella Windows staff has been very professional. Both the Sales and the installation teams were excellent in guiding and recommending best options available for our project. Everything went smoothly, old windows were removed and installation of new windows was completed properly and look great. Thank you!

Approximate cost of services:
$9,200.00
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Company Response

Thank you KS for your excellent rating and review. Enjoy your new windows and should you have any other window and doors requirements, feel confident in knowing you will receive the same high level of professionalism, product and installation.

Joe
Joe
2 reviews Toronto, ON
10/10

Windows

Replaced nine windows, 6 of them custom. Installers were very professional and courteous. They made sure the site was clean at the end of the day. I am happy with result. I am having them back to do three more windows.

Approximate cost of services:
$9,000.00
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Company Response

Joe: Thank you for your positive review and satisfaction with our installers. We are confident you will be just as happy with the installation and performance of the next 3 windows.

Barb in Vaughan
Barb in Vaughan
1 review Vaughan, ON
10/10

Casa Bella Windows

I have and will continue to recommend Casa Bella Windows to all my friends for the following reasons:
1. German Rojas, Sales Representative, went above and beyond his job description answering all my questions, coming down to my house when they were measuring my windows and he helped me answer many questions that the technician asked me.
2. While measuring for my window, the technician took the time to inform me that I had a problem on the roof. Without being told this, I would never have known until too late that I had raccoons in my attic.
3. The team that was led by Kyle, were always on time. They were extremely hard workers and they always made sure that they cleaned up their mess before they left.
4. The 19 windows I had installed are amazing. When the temperature got extremely cold, my furnace broke down and I was without heat for 4 days. Friends were amazed that my house was not freezing.
5. I have had the windows for 8 months and I have never had to call back Casa Bella Windows to repair or replace anything.
If you want exceptional windows and fantastic service, Casa Bella Windows Inc. is the company you want!

Approximate cost of services:
$16,000.00
1 of 1 people found this review helpful.
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Company Response

What a detailed and awesome review Barb! Thank you so much for taking the time to submit your comments. You covered all the aspects that we try to emulate for all our customers...namely...Professional and knowledgeable Sales Representatives. Straight forward technical support, exceptional and conscientious installers as well as high performance and energy efficient windows.

John A.
John A.
3 reviews Toronto, ON
10/10

window renewal

We very recently had 4 large picture windows and a sliding door replaced. We choose Casa Bella because of their reputation, materials they use and the lifetime warranty provided. The team (Oliver, Chris, Josh and Rafael) sent to do the install were just excellent. Start date and time was established a week in advance and the team arrived together and on time. Our floors were immediately protected and the guys set to work. The weather had turned cold and we were worried we would freeze for the 2 days they would be working, but with precision and professionalism they had each window out and replaced with very little discomfort to us. I was markedly impressed with the attention to details such as : squaring & levelling of the new windows, the insulating, caulking, taping and lastly the wooden trim work. Once the trim is painted our windows will be spectacular! Before leaving Oliver walked us around the completed job, explained again what had been done and repeatedly asked if we had any questions or concerns that he and his team could answer or rectify. Clean up was superb right from the grand room out to the walkways and onto the driveway.
We are now enjoying our beautiful backyard in a much warmer living room.

Approximate cost of services:
$9,000.00
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Company Response

John: Thank you for your review and sharing your experience and satisfaction with our installation team. Very much appreciated. Consumers too often are hesitant about replacing their windows in cold conditions for the same reasons you had...you'll freeze while the old windows and doors are removed. As you pointed out, your fears were laid to rest as you stated " with precision and professionalism they had each window out and replaced with very little discomfort to us." Enjoy your view with your expertly installed and energy efficient windows and door.

murraymcdonald
murraymcdonald
1 review Toronto, ON
10/10

Windows and sliding door

Great workmanship and great product and great installation and customer service from the top to bottom great job Casa Bella Thankyou.

Approximate cost of services:
$5,500.00
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Company Response

Murray: It sounds like everything was great from start to finish. Thank you for taking the time to write such a positive review and we are pleased you seem more than satisfied with our products, installers and company.

m.martin
m.martin
1 review Oakville, ON
10/10

Replaced old windows

Ronnie in sales was knowledgeable, patient, very helpfulI when I was choosing the windows and followed up afterwards. Installation staff were excellent - efficient, thorough, took time to answer my questions ( without making me feel like an idiot) and cleaned up everything before leaving.

Approximate cost of services:
$5,300.00
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Company Response

We're very proud of the knowledge and expertise of our sales rep's as well as the skills , attention to detail and thoroughness of our installation crew. Thank you for your kind review and for choosing Casa Bella Windows & Doors.

Scott M.
Scott M.
1 review Toronto, ON
10/10

New windows front of the house

Completely professional, super installers. Can't say how easy and happy we are with the job. Scott Mead

Approximate cost of services:
$5,000.00
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Company Response

Straight and to the point Scott! Thank you! Appreciate you letting us know your complete satisfaction with all aspects of your renovation.

kate
kate
1 review Pickering, ON
10/10

Whole house window installation

Ronnie and his crew were punctual, efficient and neat. Their price was amazing and the quality of the work and product was excellent.

Approximate cost of services:
$9,000.00
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Company Response

Thank you Kate for spending a few minutes and providing us with your feedback on the performance of your Sales rep Ronnie and installation crew. We are pleased you are satisfied with the service, quality of workmanship and products.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Casa Bella Windows Inc.

BETTER INSTALLATION. LOWER ENERGY COSTS: Windows and doors are one of the most significant purchases you'll make when building or renovating your home. It's something you want to get right - the first time. That's why homeowners across the GTA choose Casa Bella Windows & Doors, with more than 60 ...
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