We very recently had 4 large picture windows and a sliding door replaced. We choose Casa Bella because of their reputation, materials they use and the lifetime warranty provided. The team (Oliver, Chris, Josh and Rafael) sent to do the install were just excellent. Start date and time was established a week in advance and the team arrived together and on time. Our floors were immediately protected and the guys set to work. The weather had turned cold and we were worried we would freeze for the 2 days they would be working, but with precision and professionalism they had each window out and replaced with very little discomfort to us. I was markedly impressed with the attention to details such as : squaring & levelling of the new windows, the insulating, caulking, taping and lastly the wooden trim work. Once the trim is painted our windows will be spectacular! Before leaving Oliver walked us around the completed job, explained again what had been done and repeatedly asked if we had any questions or concerns that he and his team could answer or rectify. Clean up was superb right from the grand room out to the walkways and onto the driveway.
We are now enjoying our beautiful backyard in a much warmer living room.
- Approximate cost of services:
- $9,000.00
- Company Response
John: Thank you for your review and sharing your experience and satisfaction with our installation team. Very much appreciated. Consumers too often are hesitant about replacing their windows in cold conditions for the same reasons you had...you'll freeze while the old windows and doors are removed. As you pointed out, your fears were laid to rest as you stated " with precision and professionalism they had each window out and replaced with very little discomfort to us." Enjoy your view with your expertly installed and energy efficient windows and door.