Casa Bella Windows Inc.

Windows & Doors Installation & Service
ON L4T4H4
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84%

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Reviews by rating (past 12 months)

Reviews for Casa Bella Windows Inc.

Average customer rating:
9.9 10 (647 reviews)

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Tony from Mississauga
Tony from Mississauga
3 reviews Mississauga, ON
10/10

Window Replacement

I recently had Casa Bella replace 12 of my windows. I first considered replacement a few years ago and discussed with their salesman, Matt Harant. I decided to postpone replacement at that time but reached out again to Matt when we finally decided on the replacement. Matt is great to deal with, he knows the product very well and was able to answer all my questions (and I had many!) and also make recommendations based on our needs. Pricing was fair for the work required and so we moved forward with the install. Matt kept me updated on progress of the build and expected start date. The job started as planned. Matt had said the install would take 2-days...but it took 3 and this was not a problem as I could tell the work crew (Billy Danny, Andrew & Kevin) took pride in the quality of their work. They laid out drop clothes everywhere to prevent damage to wood floors / stairs. Window replacement is a messy job but they cleaned up and vacuumed the work areas at the end of each day. What impressed me most was the little things they found and repaired which was not noted in the estimate. They noticed the mortar joints in my sills were breaking away and replaced with caulking (they even matched the colour to the sills!) to prevent water from entering. I also had a basement that had the caulking breaking away and when I was inspecting the window install, I noticed they recaulked the basement window...not big, time consuming items...but it showed their focus on customer satisfaction. I have an entry door that will need to be replaced soon and they will definitely get my business. I would highly recommend Casa Bella to any family / friends considering window replacement.

Approximate cost of services:
$12,000.00
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Company Response

Hello Tony - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. We feel by using our own factory trained employees to install your windows makes a big difference. Our team takes pride in their work and in making sure it's a clean and seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review and your kind words for our team - it justifies our efforts and we really do appreciate it. We hope you enjoy your new windows. Sincerely, Paul Gitlin - Marketing Manager CBW

gitty
gitty
1 review Aurora, ON
10/10

Window replacement

The team of three were very thorough and very pleasant to work with. They did a great job and I would highly recommend them and the company Casa Bella to everyone.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we provide excellent customer service and deliver a quality product. Our team takes pride in their work and in making sure it's a clean and seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows. Sincerely, Paul Gitlin - Marketing Manager CBW

Brad Saunders from Mississauga
Brad Saunders from Mississauga
4 reviews Mississauga, ON
10/10

New Doors

I had German and the crew quote and proceed with doing a small job on two new doors -- this just months after we had 20+ windows done on the house from them!! GREAT YET AGAIN. The sales service and the install crews again were top notch!

Approximate cost of services:
$3,000.00
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Company Response

Hello Brad - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we provide excellent customer service and deliver a quality product, no matter the size of the job. Our team takes pride in their work and in making sure it's a clean and seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review and your repeated business - we really do appreciate it. We hope you enjoy your new doors. Sincerely, Paul Gitlin - Marketing Manager CBW

Terry
Terry
3 reviews Mississauga, ON
10/10

Installation of windows

Overall, the crew of Billy, Donny, Andrew & Jeff did a fantastic job. They were very quick, organized & detailed. They cleaned as they went so they didn't have a huge clean up job at the end. We had very little dust as they vacuumed continously. They even added a few little details they didn't have to - there were a few tiny issues that were addressed immediately. The crew were very easy to talk to and even shared a few laughs. Once completed, they did a walk through to make sure everything was done and cleaned properly....Casa Bella was a recommendation from very close friends and we would definitely recommend them to others. We have already had compliments on our windows. Thank you Casa Bella - Terry & Anna

Approximate cost of services:
$4,500.00
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Company Response

Hello Terry - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. We feel by using our own factory trained employees to install your windows makes a big difference. Our team takes pride in their work and in making sure it's a clean and seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review and your kind words - we really do appreciate it. We hope you enjoy your new windows. Sincerely, Paul Gitlin - Marketing Manager CBW

sophiac in Oakville
sophiac in Oakville
9 reviews Oakville, ON
10/10

Front Entry door and side door

I am really impressed the service from the company and the sale representative, Dan. Actually, I am satisfied their all service from starting the quote to the door installed. I have written a reviews here few months before , but I don't know the reason why it is pending. But after yesterday, I told myself I should spent my time to re-write a reviews for this company again.
My both of door lockers did not work very well since few days ago, I called the sale representative and he responded right away and coordinated the technician to check and solved the problem for me within 2 days. I have nerve received a service as fast as them .so I will recommend to all surveyors.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Sophia - Thank you for submitting a review for Casa Bella Windows and Doors and for your kind words for Dan and the rest of the team. Our main focus is to ensure we provide a quality product and an excellent customer experience. From manufacturing to sales to installation and service, our entire team takes pride in their work and in making sure it's a clean and seamless process. Thanks again for taking the time to submit a review and for your business. We know you have a choice and appreciate that you chose Casa Bella Windows and Doors.
Sincerely,
Paul Gitlin - Marketing Manager CBW

Jennifer
Jennifer
1 review Brampton, ON
10/10

All new 2nd floor windows replaced.

The windows and trim are beautiful. Mike and his team did a great job installing them and tidying up after themselves. At first I couldn't quite picture the trim in my head even though Mat showed me pictures but it looks better than I could have dreamed.

Approximate cost of services:
$4,000.00
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Company Response

Hello Jennifer - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a clean and seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review and your kind words - we really do appreciate it. We hope you enjoy your new windows. Sincerely, Paul Gitlin - Marketing Manager CBW

Anita
Anita
1 review Toronto, ON
10/10

New windows and doors

An excellent renovation experience from start to finish. Dan our salesperson was very patient and responsive with all my questions. He suggested removing our shutters which was a great suggestion - really improved the look of our house. The installation crew- Mike, Manny and Al were fantastic. Their workmanship was very professional and they were very pleasant to have in our home. Work was completed on the exact timeline Dan estimated when we submitted the order.

Approximate cost of services:
$13,000.00
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Company Response

Hello Anita - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows and doors. Sincerely, Paul Gitlin - Marketing Manager CBW

Scott a.
Scott a.
1 review Toronto, ON
10/10

Window replacement for whole house

From the great saleman who patiently waited while we changed our minds a few times to the wonderful installation team, Casa Bella is a great company to work with. We are very satisfied with the window installation. The new windows look great and function so well. The new window sills and trim look terrific too--impressed by the carpentry skill. We chose triple pane casement windows for the upstairs bedrooms and already hear a difference in the reduction of noise. We're eagerly awaiting our hydro bill to see the difference!

Approximate cost of services:
$12,000.00
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Company Response

Hello Scott - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows(as well as your peace and quiet). Sincerely, Paul Gitlin - Marketing Manager CBW

Burlington
Burlington
2 reviews Burlington, ON
10/10

Windows in bedrooms, dining room

Well done! From the first encounter with Ronnie, our salesperson, to the measure with Devon to the install with Billy and his crew we were pleased with the professional service and quality of products. Prices were competitive and everything was well explained and delivered as promised. They exceeded our expectations .

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. Sincerely, Paul Gitlin - Marketing Manager CBW

James Betton in Mississauga
James Betton in Mississauga
2 reviews Mississauga, ON
10/10

Entire home window replacement

I had a great experience with the Casa Bella team starting with Matt as part of a major reno that involved replacing all of the windows and a patio door in our home. Matt provided great attention to detail, was responsive and provided exceptional post sales experience. The install team decended on our home and within 4 days had replace 18 windows and a patio door. They did a great job, were professional and did a few things that were above and beyond...amazing. Thanks guys !!

Approximate cost of services:
$28,000.00
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Company Response

Hello James - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer's needs before, during and after the project. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows and door. Sincerely, Paul Gitlin - Marketing Manager CBW

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Casa Bella Windows Inc.

BETTER INSTALLATION. LOWER ENERGY COSTS: Windows and doors are one of the most significant purchases you'll make when building or renovating your home. It's something you want to get right - the first time. That's why homeowners across the GTA choose Casa Bella Windows & Doors, with more than 60 ...
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