Windows in the front of my house
I was very impressed with the initial visit from Case Bella. They were the first company I called and was VERY impressed by their price and service. Being a good shopper, I had to do some comparison shopping and was shocked that CB was not offering me the same warranty as others but at the same price. I was well into negiotations at this point and had decided to go with CB when I realized that they were omitting the warranty part of the discussion. After several harsh calls, I got their price to where others were offering and was happy with the service. I was also not crazy about having to paint so much trim work as, for some reason, my windows did not fit directly into the existing frames. This did not seem to come up with other companies. But maybe, that too was hidden by them.
- Approximate cost of services:
- $7,200.00
- Company Response
Dear AO,
At Casa Bella we strive to lead the industry in Customer Service. Rest assured that you are protected by our fully transferable 20 year warranty and that the painting of interior wood components is a standard industry practice that is stated in all of our contracts. I apologize for any misunderstanding that exists. Please feel free to contact me directly and I will be happy to discuss or clarify any question that you may have. Michael Koopmans