Carpet Emporium

Carpet & Rug Retailers
St. Catharines ON L2M 6S3
Write a Review
Write a Review

Recommended Professionals

97%(112 reviews)
99%(35 reviews)
97%(112 reviews)
99%(35 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

43%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Carpet Emporium

Average customer rating:
5.3 10 (8 reviews)

Sort by

Private User
Private User
Private User reviews Ridgeville, ON
0/10

Very bad workmanship

Very bad workmanship. One pc. Flooring has bumps from nails and grout on cement board. Called them in the past and they told me to pound them down with a hammer. The carpet in the living room had to be restretched by another installer.

Approximate cost of services:
$600,000.00
Was this review helpful?
Brennan in North Bay
Brennan in North Bay
0 reviews North Bay, ON
10/10

LVP

I Bought around 350 feet of LVP and was pleasantly surprised at how easy it was to install and the quality of the product, id recommend them to anyone looking for flooring. The staff and owners were fantastic and accommodating.

Approximate cost of services:
$1,100.00
Was this review helpful?
WD
WD
0 reviews Niagara On The Lake, ON
1/10

Porcelain Tile floor

Purchased porcelain tile & installation in September. Took a week to complete the kitchen and hall area. Tile was imperfect and did not look anything like the sample we were shown. The tiles were installed with many sharp edges sticking up across the entire floor. After 4 attempts to correct the issue, the floor remains in unsatisfactory condition and will need to be replaced. We had 3 tile installation companies look at the job and indicated the work was amateur at best.

Approximate cost of services:
$7,000.00
Was this review helpful?
Campbell from St. Catharines
Campbell from St. Catharines
1 review Saint Catharines, ON
10/10

Basement, Stairways

Great selection of carpets. Only took 8 days to order carpet and have it installed. Appreciated being given different options with prices in our budget. Looking forward to getting the bedrooms done in the new year!

Approximate cost of services:
$1,200.00
Was this review helpful?
Terry Caporicci from Niagara Falls
Terry Caporicci from Niagara Falls
1 review Niagara Falls, ON
10/10

Carpeting

Our experience with Carpet Emporium was excellent right from our first meeting with Carlo. Carlo was knowledgeable, helpful and a pleasure to work with. They accommodated us twice when we had to delay our install due to other problems in our home and were pleasant and more than willing to work with us. The carpet installers were efficient and did a great job!! Will definitely recommend Carpet Emporium in the future.

Approximate cost of services:
$4,000.00
Was this review helpful?
Langsford from St. Catharines
Langsford from St. Catharines
1 review St. Catharines, ON
1/10

Carpet installation

Horrible service. Took four visits (two weeks) to finish a "one day installation". Owner of company made several excuses and advised they cannot promise there won't be additional charges on any job ( yet this wasn't explained in the quote). We had to take pictures and show management the "finished" stairway which had large gaps between carpet and stair cap before they fixed it. Do not EVER deal with this company.

Approximate cost of services:
$2,700.00
1 of 1 people found this review helpful.
Was this review helpful?
Trevor in St catharines
Trevor in St catharines
2 reviews Saint Catharines, ON
10/10

New Carpet

I recently purchased some carpet from Robert and found the value and service to be great. The installers did a great job and were very fast. They did the whole house in one day. I would definitely recommend them. - Trevor

Approximate cost of services:
$8,650.00
Was this review helpful?
vy in St catharines
vy in St catharines
1 review St. Catharines, ON

First Review

0/10

Removal of carpet, installation of laminate

Terrible service, incomplete installation & loose flooring, damaged my property, product wasn't the level of quality as stated, left a terrible mess & condescending when trying to deal with issues.

Approximate cost of services:
$7,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carpet Emporium

For over twenty years Emporium Carpet and Flooring has been providing flooring solutions to residents and businesses in the Niagara Region. We have earned the trust of builders, developers and homeowners by providing great sales support, quality products and excellent installation services. Emporium Carpet and Flooring has developed close relationships ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Carpet & Rug Retailers pros in Saint Catharines?