Capps Duct Cleaning Services

Duct Cleaning
Halton Hills ON M5A 1A1
Write a Review
Write a Review


HomeStars
Duct Cleaning
Capps Duct Cleaning Services
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Capps Duct Cleaning Services

Average customer rating:
9.9 10 (745 reviews)

Sort by

10/10

DUCT WORK CLEANING

Had our duct cleaning done recently and was very satisfied with the services. Paul was professional, incredibly knowledgeable and provided what appeared to be top-notch service. We would recommend and use again in the future. Thanks Paul !

Approximate cost of services:
$300.00
Was this review helpful?
Homealone -- Oakville
Homealone -- Oakville
2 reviews Oakville, ON
10/10

Duct Cleaning

Capps showed up just in time and did their job with minimal disturbance and extreme courtesy. On the spot I asked them to also check my dryer vent, which they did at no chrage because there was no corrective action. They also confirmed that I have no asbestos in the vents lining, another extra. Thanks!

Approximate cost of services:
$250.00
Was this review helpful?
downtown, Toronto
downtown, Toronto
1 review Toronto, ON
10/10

Duct & Furnace cleaning service

My family and I recently moved into an older home in downtown Toronto. Although the home had significant upgrades done, it appears that no ever considered cleaning the duct work!
Within the first week in our new home everyone began experiencing numerous allergic reactions and started getting sick.
I examined the floor registers and thick mossy looking blanket of dust and dirt coated the insides!

I'm so pleased that I contacted Capps Duct Cleaning Services Inc and booked an appointment with the owner Paul. He came out to do the work himself and was courteous, professional and knowledgeble. The price was completely reasonable (and less expensive than utility companies - that farm out contracts). The service was thorough without any nickel and diming for add ons. The amount quoted over the phone automatically included furnace cleaning as well as disinfection.
Paul also offered excellent advice to help prolong the results of the work completed.

I highly recommend Capps Duct Cleaning Services Inc to everyone.

Approximate cost of services:
$250.00
Was this review helpful?
Dan in Woodbridge
Dan in Woodbridge
3 reviews Kleinburg, ON
10/10

Duct, Furnace and Dryer Vent Cleaning

I called Capp's to clean my ducts after a recent renovation. I read the reviews on this site and I now see why Capp's is rated Number 1.
Paul was great from the moment he arrived, was very helpful in explaining everything and did a fantastic job cleaning the ducts, furnace and the dryer vent. I was definitely impressed from start to finish.

Approximate cost of services:
$250.00
Was this review helpful?
Mike
Mike
6 reviews Burlington, ON
10/10

Duct Cleaning

They showed up when they were supposed to, completed the job in the pre-stated time, and were very friendly. The most impressive part of their service was how they came back to address a problem which was not even related to their visit. By coincidence, we experienced some furnace issues a day after Capps' visit. When I called them back, they returned immediately (from the other side of the city) to see what they could do to help. As it turns out, it wasn't even related to the duct cleaning, yet they were more than happy to return and ensure that we were well taken care of and that it wasn't anything they did. Like I said, it turned out to be a furnace issue which was related to a faulty part and a total coincidence. Returning to the job site to basically spend double the time with us (after hours and from across town) tells me that these guys are completely dedicated to their profession. All this was done with a smile on Rob's face...even though I had essentially wasted a bunch of his time for an unrelated problem!

Thanks Capps, and sorry for the run around!

Approximate cost of services:
$300.00
Was this review helpful?
DougBB
DougBB
1 review Scarborough, ON
10/10

Duct Cleaning

Paul [last named removed -- Ed] came out to my house and did a great job last night.

I had done a reno on my place a few yrs ago but the original part of the house may have never been cleaned. 1950's

Now I was told by more than one company that they hook a vacuum up to the furnace and suck out all of the dirt as it comes down as they blow air down the pipes. Capps takes a different approach they clear the lines out first before even hitting the furnace area. Paul took the time to explain with all of the turns and change in direction of the pipes it would be impossible to pressurize the entire system to "suck it all down-wards" so they start and work back-wards for a better cleaning, it takes them longer but they do it right.

Paul took the time to setup and explain every step as he went along he started at the top floor and worked his way through the rooms with the air snake and vacuum tube the tube has to be about 8-10 inches wide, the snake goes through the vents and blows compressed air back-wards toward the vacuum, i could hear the stuff going through the tube to the truck.

My upstairs was fairly clean as it is the new part. when he got to the main floor and went to the large air return the stuff really started to come out, he said it looked mostly like drywall and wood shavings. He worked his way to the basement and did a bunch of cleaning at the furnace and the big stack that's attached to it.

All in all they took just over 2 hrs and he also mentioned I should be fine for 4-5 yrs possibly longer.

He sprayed a deodorizer and the house had a faint pine smell for a bit but it was gone by the time we went to bed.

He came with one other employee and I couldn't believe how courteous he was the whole time even with his worker, please and thanks were most of the words they used. One would turn on the air and after each off and on they would thank each other.

I would recommend Capps Duct Cleaning Services in a second to anyone that asked. They were not the cheapest but they did a great job and I think based on how other's explained their process his job was worth it.

Thanks

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank You for the detailed write-up Doug and Thank you for re-scheduling the appointment for my newly born baby! You did an awesome job building your home.... very impressed! It was a pleasure doing business with you.

Paul Cappellina

AS in Cambridge
AS in Cambridge
8 reviews Oakville, ON
10/10

Duct Cleaning

CAPPS provided great service. From a call the day before confirming the agreed time to tidying up after they were finished - CAPPS does a great job. Andrew and Robert were friendly and helpful. I will be recommending them to friends and family.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Mississauga, ON
Mississauga, ON
2 reviews Mississauga, ON
10/10

Duct Cleaning

I found Capps Duct Cleaning Services from HomeStars and I was very impressed by the quality of work from Paul and Joe. They were both very professional and informative when explaining their cleaning technique.

I highly recommended them for their duct cleaning services.

Approximate cost of services:
$239.00
1 of 1 people found this review helpful.
Was this review helpful?
Emilio in Caledon
Emilio in Caledon
1 review Bolton, ON
10/10

Duct Cleaning

I had left a message and Paul promptly called me back. His knowledge and attention to detail was very good. A price was given and there were no surprises.They showed up on schedule and all the work was done quickly , efficiently and thoroughly.
I would highly recommend Paul and his crew .Very impressed!!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Anne in East Toronto
Anne in East Toronto
1 review Toronto, ON
10/10

duct cleaning

They were both efficient AND thorough. Paul & Robert were friendly, on-time, educational and did a great job. Total pros. Definitely the reviews on this site are well-deserved. They even cleaned the air cleaner unit & dryer vent!

Approximate cost of services:
$270.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capps Duct Cleaning Services

CUSTOMER TIP: Did you know that any technician that enters your home (in Ontario) to provide a furnace cleaning MUST have at least a G3 gas fitters certificate authorized by the TSSA. Don't be fooled by any other certifications acquired through associations other than TSSA. These certificates can normally be acquired quickly without a regulatory body. Remember to ask your technician for an original copy of their Ontario Certificate Of Qualification before beginning work in your home. Safety First....

****WE DO NOT USE TELEMARKETERS. PLEASE DO NOT BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US.*****

What about Capps:
We have been in business since the 1990's and we are family owned and operated. Our Owners are hands on employees with valid TSSA certification and all of our staff have been well trained to the highest standards for our customers. No partial jobs, no short cuts we do every home as if it was our children and grandchildren living in your environment.

***HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT***

What to look for when hiring a Duct Cleaning Company
- Not all Duct Cleaners are created equal.
Make sure the company coming to your home are professional, well trained and properly certified to complete all the work.
We have all heard the horror stories either from friends, neighbors, family member and customers or have seen the news related stories on Television of those "Duct Cleaners" who do not take pride in their work or are out to make a fast buck from the non-suspecting public. We at Capps face this situation almost every day when we hear from dissatisfied people who have had the ducts unsatisfactorily cleaned by one of these outfits. We are often called upon to redo residential homes and business's that were not done right the first time.
Your first clue you are hiring the wrong company should be the price they quote you. This old adage applies "you get what you pay for". In this day and age with the cost of having experienced and professional staff, the cost of fuel, insurance and related operating costs, how can anyone clean your home and do it right the first time for less than $249.00. The answer is, they don't have the experienced and properly trained/certified people, the right and well maintained equipment and don't take the time to do the job properly. In fact a lot of individuals just don't know the proper procedures. Also, just because they say they are members of an association does not make them a professional at what they do. Another point is they low ball you only to get their foot in the door. Some firms even have two services, one for partial cleaning and one to clean everything, usually it turns out to be everything when they show up. This amazes us, how can you just clean part of your system, it is like washing you feet and putting dirty socks back on.
These points are very important as this is your home, where you and your families spend a good portion of your life. Therefore, the Environment you live and breath in should be a major concern for you.
If you have had your ducts cleaned recently or in the past year or two here are some points to consider:
- Did the Technician present you with proper certification and take the time to walk you through the process either before or after the job. Some sort of Inspection should be done with you to keep you in the loop and confirm in your mind the job was done right.
- when duct cleaning is complete walk around taping duct work in certain places (our staff will do this with you), and if you hear stuff jumping around inside, the job was not done right.
-it's a new home it should be clean. Really, it would amaze you to see the undesirable things we consistently pull out of the ducting in new homes. Even those that say the ducts have been cleaned.

Our services included the cleaning of your entire ducting system from supplies to cold air returns, we go to every vent in the house with our air supply and vacuum to make sure that each run of ducting is cleaned thoroughly, starting on the top floor, working our way down into the basement. We actually send our air hose down every set of ducts in your home to make sure it is cleaned thorough, "no quick blow and go" is done by our staff. In addition a full furnace compartment cleaning will be done, which includes blowing out the compartment itself along with the fan area and upon completion a disinfectant /sanitizer http://www.benefect.com/US_benefect/US_products_disinfectants.php will be added to the duct work to help prevent any future possibility of any bacteria or mold in the duct work.

There are no hidden costs or hook up fees with use. The only thing extra is the tax which the government wants use to collect for them.

Do we have additional services you can pay for while we are there? Yes, if the filter(s) need replacing we will tell you. You can buy from us or pick one up at your favourite home supply. If you chose to buy one elsewhere we will clean the existing one for you.

Other services available that are not typically part of the Duct Cleaning System Cleaning, at addition cost, are the Dryer Venting and the Cleaning of the Air Conditioning Evaporator and Condenser units. These can be done at another time but the pricing is greatly reduced if you chose to have them done at the same time as the duct cleaning.

Included in every service: FREE air flow optimization! & FREE humidifier inspection

We also install Hepa Filtering Systems and Humidifiers, and these have to be specifically quoted based on the individual home requirements.

At Capps our work is done with satisfaction guaranteed! If for any reason (within 30 days) you are unsatisfied with the work done, we will return and do it again at no charge to you.

***PLEASE NOTE: WE DO NOT USE TELEMARKETERS, sub-contractors or call people for business. Our business booms on our reputation and word of mouth alone.
***DON'T BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US. The only way we will call you is if you have asked us to.***

CATEGORIES
Duct Cleaning
PRODUCTS
Hepa Filter Systems Humidifier Systems Ultraviolet Air Purifiers Thermostats
SERVICES
Commercial, Residential, Industrial Duct Cleaning * Furnace Cleaning * Residential & Commercial Dryer Vent Cleaning and solutions * Installation of Humidifiers / HRV systems / Hepa Filter Systems Ultraviolet Air Purifier / Thermostats * Commercial & Industrial Overhead Cleaning * Bird And Nest Removal * See our website for other services provided!
BRANDS
All products sold are major brand names!
SPECIALITIES
Residential/Commercial/Industrial Duct Cleaning. Cottages, Condos, High Rises, and all types of exhausting systems.
WEBSITE
https://www.cappsductcleaningservices.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
4
RETURN POLICY
**100% CUSTOMER SATISFACTION GUARANTEED**
PAYMENT METHOD
Cheque, Cash, E-Transfer
LICENSES
TSSA - Techincal Standards and Safety Authority
MEMBERSHIPS
National Duct Cleaning Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Ing Insurance Company of Canada
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
100% SATISFACTION GUARANTEED SO, HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.