Excellent Service for Duct and Dryer Vent Cleaning
CAPPS cleaned my ducts many years ago and did such a fantastic job. This time, I called to have my dryer vent cleaned again due to the heavy build up of lint and the real risk of fire that has been on the news. I called the office and received a thorough explanation of the procedure. My contact with the office is always pleasant and they are most accommodating in meeting the customer’s needs. I was able to book an appointment within a few days and given a window of 1 hour of when they would arrive. I was even given a call on the day of to let me know that they were running just a little late, and I appreciated this as very rarely do service companies make this courtesy call on just a small amount of delay time (and also an apology on arrival). The technicians are friendly and very knowledgeable and professional; always answering all of my questions thoroughly. The entire procedure was carried out very efficiently, with an explanation prior to starting. They were very neat and respectful of our home, and also cleaned everything up after their work was done.
CAPPS truly cares about its customers and I highly recommend this company. It is truly refreshing to receive such exemplary customer service!
- Approximate cost of services:
- $129.00
- Company Response
Susan, Than you so much for taking the time too, not only to leave us a great review but a very detailed review of the service you received. We appreciate you pointing out the great service that Capps provides. Susan, thank you for your loyalty and for your high recommendation. It is truly our pleasure to have a customer like yourself. Warmest Regards,
Kathe Mann