They were very accommodating in coming in for an appointment quickly. I find it hard to review because I really don't know how good of a job they did. I saw them hooking up the vacuums etc and know they were working hard, but I don't know how much debris was actually cleaned out of the vents. I did ask them to clean out the dryer which they did and I can see a difference in that, but that's about all!
I assume all is good...
The one comment I will say, is that the two guys who were here repeatedly made reference to how they use better methods than their competition and made mild disparging comments about the competition. This doesn't really sit well with me and I'd prefer if they just told me about what they were doing and showed me how it was working without referring all the time to other companies.
- Approximate cost of services:
- $200.00
- Company Response
Shannon: Thank you very much for doing a review of our service. I also appreciate your frank and open comments and will definitely share them with our staff. I also understand how this made you feel and for this I apologize. We have definitely learned a lesson here.
We hope that we can be of service again in the future,
All the Best and ThanksMike Skelton, Director of Sales and Marketing.