We were initially suspicious of the good ratings that this company was getting and actually brought up the issue in our first meeting. They patiently showed us some of their reviews and offered references, which satisfied our curiosity.
Victor provided the initial quote. He was very patient and careful to ensure that we were incorporating everything that we wanted/needed. He was very specific on what he was quoting and also itemized any extras that we might want to consider.
After reviewing their quotes and others, Canlik provided the best price and most extensive contract, so we decided to proceed with them. We were introduced to Sandra, our main contact point. She and Victor provided a detailed project plan and a time estimate of 8 weeks for product delivery and then a 3 day implementation. After the contract was signed we asked for two changes; we decided on different door handles and asked for a colour change. The door handles were changed without cost, and even though we were 3 weeks into the contract, we were able to change our colour choice as manufacturing had not begun. Both changes were accommodated without hesitation and with no fuss. Implementation of the refaced cupboards was done on schedule. The two man team arrived on time, were professional during the time on site. A few minor issues were pointed out during the implementation but they were handled promptly. The installation crew maintained a clean work site and the clean up at the end of the project was excellent. We are extremely happy with both the final product and the staff that we dealt with throughout. This company deserves the high ratings that they get!
- Approximate cost of services:
- $7,500.00