Canadian Choice

We were very satisfied with the work and the excellent level of service provided by both Stan and Vlad. I would definitely recommend them to anyone who needs new windows and doors.

I love my new windows. Stan was very personable and knowledgeable about services and products. . I’ve already recommended them to family and friends. Thank you very much

We had our Bay window replaced, as there was some water damage from the old window. The crew that came to change out the window was excellent! They came at the pre- arranged time and worked quickly and efficiently. We are very pleased with the work done and the final result looks flawless.

I was super excited to get new windows and doors and after a long extensive search we decided to get a quote from Canadian choice, the sales person Blair came no problem everything was great he was great when we signed then never to be seen or heard of again after emails and calls trying to rectify an issue from his side.. so august to nov..we agreed on a. Sliding screen door that didn't end up coming in and Blair hadn't even put it on order??

Fine this situation after weeks of back and forth of this.. finally came we had discussed 0% financing that then changed to 8% by the way two windows can cracked and they had to install them that way or I wouldn't be able to have my windows done
Then they come to fix it and yet another window broken? Like how long should it take to get a window fixed
Trying to get a hold of anyone and accountability we like pulling teeth finally Hannah contacts me about financing that they waited to long to put it thorough she said they have to reapply... and at 8% is this the
gimmick?
Installers were amazing they were kind and very professional... now it's snowed and all the curling around my windows and doors is now turning pink???? Is this normal?

Definitely do an extensive search before deciding on this company I've had nothing but headaches and no one gets back to me after spending so much money

I selected this company to replace all our windows. I will start by saying the quality of the product is very good. That is NOT the issue. The issue is their horrendous service. From delay after delay for installation, to wrong product being installed to continually being misleading about timelines and replacing product to not accepting responsibility for THEIR error. The frustration of dealing with this company isn't worth it.

Had we known their customer service was this bad and they they fail to accept responsibility for their errors or continual dismissal of real complaints or compensation. They aren't worth the stress.

I would recommend finding a local door and window company that stands behind what they sell. This company most doesn't, especially if you're in Western Canada.

Just as a reminder to their management, Canada continues beyond the Ontario border!

Stan reviewed our choices for our New Front Door, Door Lock and Glass Insert. He made us feel comfortable in selecting the best fit for our budget, safety and curb appeal. Slava the installer was the expert with professionalism and explained the process of installation. He installed, tested, and aligned the door to perfection. The whole purchase to installation was handled in a professional and efficient manner.
We love our New Door and have received many compliments. We will refer to our family and friends.

If you are looking for a company with competitive pricing and excellent craftsmenship then look no further. I’ve purchased exterior doors and windows on two separate occasions and have been 100% satisfied!

Stay away from those big box stores they will quote you double if not triple the price!!!!

We needed a bedroom window replaced. We set a date and then I postponed it because of the pandemic. They had no problem with rescheduling. They came and installed the window in less time then they said, and everything's working fine.

Wonderful consultation with sales rep. He helped us in choosing the perfect windows and door for our project. Installers were polite and cleaned up after. Great experience overall. We get great compliments from our neighbours. Very happy that we went with Canadian Choice

After 14 years with builder windows that leak and were foggy, we found Canadian Choice Windows. We have changed 13/22 of the Windows in our house (so far) and love each and every new window. They are clear and beautiful. They are easy to clean and I love opening my drapes now instead of hiding the old foggy Windows! The Windows also come with complete frames that do not need to be painted!!!!! BONUS!!!!
Vince is an amazing guy who is very knowledgeable and loves answering questions. His install staff were very personable, professional and cleaned up after the install.
I highly recommend Canadian Choice Windows to everyone who needs to replace their ‘builder windows’!!