Canadian Choice

Formerly Canadian Choice Windows & Doors
Windows & Doors Installation & Service
Woodbridge ON L4L 9N6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Canadian Choice

Average customer rating:
9.4 10 (3476 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
0/10

Will NOT fix issues. Awful Customer Service. AVOID THIS PLACE!!!

I ordered 1 door to see how this company performs before I used them to replace all the windows and doors in my house (full renovation).

They were terrible from the Sales Rep, the person taking measurements, to the installation.

They kept sending me Chinese Sales Reps because I had a Chinese name. Both were terrible and didnt put enough details and the correct information on the description of the door.

The person that measured the door MEASURED THE WRONG DOOR!!!

And of course the installation guy was very unprofessional and did a terrible job.

After installed, they would Not make it right and there is really nothing you can do.

We will of course be redoing the door - a complete waste of $2,600. We are just so so glad we didnt order more from them. Never again. Best to avoid.

Approximate cost of services:
$2,600.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review. Sorry to hear about your experience. Can you please reach out to our consumer care team at 1-866-807-8064 so that we can try and make this right.

Private User
Private User
2 reviews Brampton, ON
10/10

Windows and door

They are awesome to work with, specially Tony D. Great service, great delivery and installation.

Highly recommend.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thanks for the great 10* review. Glad to hear that you enjoyed your experience working with Tony. Please keep us in mind for any future projects.

JOSE
JOSE
1 review Hamilton, ON
10/10

Window Replacement

I had the pleasure of working with Joe for all our window replacement. From the initial consultation to the final installation, Joe has demonstrated professionalism and expertise throughout the process. Joe helped me make an informed decision on the best windows for my home. Overall, I am extremely satisfied with Joes service, and I would not hesitate to recommend him to others seeking high-quality window solutions. His professionalism, knowledge, and dedication to customer satisfaction make him an excellent choice for anyone in need of windows or related services. Thank you Joe for a job well done. Highly Recommended!

Approximate cost of services:
$68,000.00
Was this review helpful?
Company Response

Thanks Jose for that incredible 10* review. We're thrilled that you had a great experience working with Joe. He really loves his job and helping clients in any way he can. Please keep us in mind for any future projects.

Pinder in Toronto
Pinder in Toronto
1 review Orangeville, ON
10/10

Windows and front door

From start to finish, Cody was great. I felt comfortable throughout, and the job was done both timely and professionally. Very happy!

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

Thanks Pinder for the great 10* review. Glad to hear you had a great experience working with Cody. Please keep us mind for any future projects.

Tyron Paton
Tyron Paton
1 review Sylvan Lake, AB
10/10

Front door, living and dining room windows, plus 3 upstairs bedroom windows. 4 room windows plus

Seen advertised on Face book and called the number.
Lined up day for Kevin area manager to come an estimate.
We were replacing living room, dining and 6 other rooms plus bathroom windows. Also chose to replace front door.
Kevin had measurement and provided approximate date of install in timely manner.
Jason the project leader came out a couple of days later and confirmed measurements along with door choice.
Day install Jason and his crew explained process and worked on bedrooms first so a person to arrange back once completed.
Jasons crew did excellent job on installing and cleanup as windows installed making each room usable again asap.
Kevin came by on the first day double checking the work thus far and insuring we were happy with the product and work completed. Very satisfied. Once all windows were installed focused on the door the next day along with front window install. All work completed promptly, along with cleanup and finally Jason went over all the windows operation, screen install and removal plus easy clean process. Explained the door security functions.
A few days later Kevin came by to see how we enjoyed the Canadian Choice product which was great.
Highly recommend the Canadian Choice products along with Kevin area manager and Jasons installation crew. Great work!in Sylvan Lake.
.
Every thing installed professionally, clean and

Approximate cost of services:
$19,000.00
Was this review helpful?
Company Response

Thanks so much Tyron for that amazing thorough 10* review. We're glad you had a great experience starting with Kevin right up to Jason and his installation team. Please keep us in mind for any future projects.

Marie in Hamilton
Marie in Hamilton
5 reviews Hamilton, ON
10/10

Great service, quality product, highly recommend

This is my second time being a customer of Canadian Choice Windows and Doors. I had both windows and front entry door replaced at my rental properties. The service was always timely and professional. Joe was the sales representative that assisted me both times. His customer service was excellent, he is knowledgeable about the products and would recommend according to your best interest. Lexi, the installer, did a great job with the installation and took his time to make sure his work was done properly and with care. Both times, the pricing was also unbeatable as I received 2 other quotes from 2 other companies each time. I would highly recommend their services to family and friends. Make sure you specifically request for Joe, I know I will. Thank you for the great service Joe. I hope to do more business with you again. But hopefully not anytime soon haha

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thanks so much Marie for that great 10* review. We're glad that you chose Canadian Choice again for your latest project and that you liked working with Joe again. Also happy to hear that you enjoyed your experience with Lexi and his installation team. Please keep us in mind for the next project.

Paul in Toronto
Paul in Toronto
3 reviews Toronto, ON
10/10

Window Replacements

I had previously used Canadian Choice (CC) several years ago for two basement window replacements with good results so I hired them again to replace 4 windows in my house with Energy Star DraftLock Slim Contour Windows in July 2023. CC gave me the best price quote of three I obtained, superior EnergyStar windows and lifetime warranty. The entire process was very smooth from the in-home consultation with Alex, follow-up measuring visit and installation. Email correspondence with their sales team, including quotes and revisions, were fast and attentive. The windows are high quality and look great. The windows were manufactured two months ahead of schedule, which was a pleasant surprise. The two installers were very professional, did a fantastic job, including a thorough clean up inside and out. I couldnt be happier and will hire CC again next Spring for some additional windows.

Approximate cost of services:
$4,700.00
Was this review helpful?
Company Response

Thanks so much for that amazing 10* review. Thank you for choosing Canadian Choice amongst all your quotes. We're happy that you enjoyed your experience and that the installation team did a great job. Please keep us in mind for any future projects.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Front bay window

Very good workmanship and happy with the finished product...would highly recommend..also Mike was great to deal with

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

Thanks so much for the great 10* review. Glad to hear that you liked your experience with Mike. Please keep us in mind for any future projects.

Frank C.
Frank C.
2 reviews Toronto, ON
10/10

New windows installed

Canadian Choice windows and doors did a fantastic job at my newly constructed home. My windows and doors were exactly as ordered. Tony was great to work with every step of the way. Every situation, every question he was right there reachable on the phone and resolving. The install crew Miroslav was absolutely by far the best. He verified everything he installed and the install was seamless. Miroslav kept me apprised of each and every step. End result was perfection even though I may have annoyed him with my many questions. Thanks again Canadian Choice would never hesitate to use them again.

Review has 1 previous version
Approximate cost of services:
$26,000.00
Was this review helpful?
Company Response

Thanks Frank for the great 10* review. Glad to hear that you enjoyed your experience with Tony. Also happy to hear that you had a good experience with Mirolslav and his installation team. Please keep us in mind for any future projects.

Private User
Private User
Private User reviews Burnaby, BC
9/10

Window replacement for house

Excellent quality and service. Windows were better than I thought. Alex did an amazing job of assisting me with window selection. He offered me various options, provided pros and cons for each, and didn't pressure me to make my decision. Best of all, my wife was super happy with the results.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thanks so much for the great 10* review. Glad to hear you had a great experience with Alex and that your wife was super happy with everything. Please keep us in mind for any future projects.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.